iOS 14 text notification issues

I submitted feedback to the link you shared. I hate this phone, it’s performance is very subpar. The fact that even after several updates designed to fix this issue have failed does not inspire confidence at all.

Now when I get a Facebook notification or a Facebook message and I’m listening to music or a podcast, the volume cuts in half but there’s still no notification sound. The volume stays low until I unlock the phone. I’m ready to throw it against the wall. What is the point of this 100 page thread? Do any techs from Apple look here? I doubt it.

I only have a 12 Pro Max, no other Apple product. Notifications are malfunctioning with iMessage, SMS, Facebook, and Messenger. It happens with and without Bluetooth. Either there is no sound at all, or if I’m actively using Bluetooth, the volume of music or podcast cuts in half until I unlock the phone or open the app that received the notification.

I believe I misspoke on my last comment. It's iMessage that's not working unless bluetooth is disabled. Notifications from Messenger seem to come through.

And now the mystery deepens, because I noted this morning that changing the Apple Watch app to disable notifications to the Watch has not fixed the problem after all. Despite it working well repeatedly yesterday, this morning it was again malfunctioning with bluetooth turned on. Maddening.

I'm sorry, but it is NOT the Bluetooth. I have an Android and an iPhone. My new phone's bluetooth had not been setup with a lot of devices, but it was with any Apple devices (iPads, TV, watch). I tried the text messages both with the Android and Apple devices, bluetooth on and off. I receive notificatons from the Android phone with and without bluetooth enabled but at the same time did not get ANY audible or tactile notifications from the Apple devices, even when text messages were sent at the same time. I also tested with the Android sending messages first or last and the result was the same; I received messages from the Android but not the Apple devices. I also restarted the iPhone, cleared all running apps, checked all my settings a couple of times. I'm STILL not getting message notifications from my WORK.

I don't use Bluetooth at all, anywhere. It's not about Bluetooth.

UPDATE: My senior tech called me last night, the tech team responded to my query and came back wanting us to do an inordinate amount of troubleshooting including, iirc, creating something called a "clone" account on my Macbook. I refused.

I asked that this be kicked back to the tech team, and they they be directed here to read what is happening to so many of us. I'm not sure that they even know about this issue, I don't think they are reading this forum. I would suggest calling Apple, escalating to a senior tech, etc.

I confirm that the iOS 14.4.1 update did not fix the problem. This thread has existed since September 2020. Is Apple never going to fix it? So should we go to Android? I feel like Apple doesn't care about us and it's not going to fix it, it's very frustrating and disappointing.

The problem with turning off wrist detection is that it turns off the security features that accompany it. Not to mention a lot of other features that go with wrist detection. So I won't be turning it off.

For me, the ONLY thing that consistently makes the notifications come thru is turning OFF bluetooth, which also has its drawbacks. Apple NEEDS TO FIX THIS!

i hate to burst this bubble, but Apple handles IMessages (or so I was told by my Apple tech). Everything in my house is on WiFi, so maybe the messages in my phone would be only involved with my carrier. But the iPad and MacBook messages? I’ve been told they go through Apple.

Same here. Don't think it's a carrier issue as my dad experienced the same problem with a different carrier. It's ridiculous that Apple can't deliver on the most basic functionality after knowing of the issue for so many months!!! Frustrating!!!

I wouldn't be so presumptuous as to think Apple is actually reading my post, but the fact that this thread has been open for months (in fact, I was led to it by an article from December that references it) tells me that Apple has been aware of the issue for many months. Thanks for being snarky though.

MerelyMortalToo wrote:

I wouldn't be so presumptuous as to think Apple is actually reading my post, but the fact that this thread has been open for months (in fact, I was led to it by an article from December that references it) tells me that Apple has been aware of the issue for many months. Thanks for being snarky though.

The only Apple employees who are reading here are the Hosts. Their job is to make sure that we adhere to the terms of use of these forums. So, no, this thread being open for months does not, in any way, mean that Apple engineers are aware of the thread.

If you want Apple to know your concerns, use the proper method, the feedback page:

Product Feedback - Apple

I think you can see from the months of posts that people have reported this to Apple all along. Apple is aware of the issue - this forum is allowing us to vent and share.

This is obviously not an easy fix or it would have been solved by now.

I am in the camp that our devices are fighting with each other on who gets the notification - but there are also people who simply have notifications turned off and don’t realize it.

I for one refuse to do any workarounds out of fear that once the issue is resolved, I won’t remember what settings I adjusted. I expect this to go back to “normal” with a proper fix from Apple.

I know not everyone has the luxury to wait and must have a workaround.

snephs wrote:

I think you can see from the months of posts that people have reported this to Apple all along. Apple is aware of the issue - this forum is allowing us to vent and share.

This is a technical support forum. It is not really intended for "venting".

The more people who report things properly to Apple, the more data points Apple has about how prevalent the problem is. So, posting here, not productive. Posting feedback gets the data where it should go.

So then why are you posting and responding here if it’s pointless to do so? This is a tech issue without a resolution so at this point in time the only thing we are doing, sans solution, is venting about the issue.