WiFi Hotspot keeps disconnecting - iPhone 11 pro (ios14)

The hotspot keeps getting disconnected every once in a while.

I have to go to the personal hotspot section in settings on my iPhone and then connect to the hotspot network on the client device.


Happens with any client device i've used on.

dell latitude ( Win 10 latest update)

Asus 5z cellphone ( Android 10 )

Asus vivobook 542 ( Windows 10 latest update)

iPhone 11 Pro, iOS 14

Posted on Sep 19, 2020 11:18 AM

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Question marked as Top-ranking reply

Posted on Oct 24, 2020 2:58 PM

MY (HOPE PERMANENT) FIX: I've reset the Network Settings: (Sett>Reset>Netw) https://support.apple.com/en-us/HT204051

  1. All wifi passwords were lost.
  2. Device Name was reset to "iPhone", thus for the PC/Client wifi to be able re-connect
    1. Deleted from PC/Client the old named wifi connection
    2. Searched for the new named iPhone Hotspot - connected and entered password.

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60 replies

Sep 19, 2020 11:31 AM in response to QuickTimeKirk

My carrier does not impose any restrictions for using hotspot.

I also have a paid data plan.


Problem is that the client device keeps getting disconnected from the hotspot.

I have to go to the personal hotspot page on my phone's settings and then connect the client device to the hotspot


This was not a problem when I was using the same Sim card on an android device.


Sine it works for a while and then disconnects, I am suspecting an issue with the iPhone if it's designed that way.


Oct 14, 2020 7:18 AM in response to QuickTimeKirk

This is a real issue that apple needs to address and fix. I called support yesterday and they first tried to blame my windows computer. I told them it was not as I was on the phone not my computer when I got an email to my phone and after that the blue bar on the top disappeared. This is what happens the phones modem maybe is turning off. But again it was working just fine since the start of COVID on iOS13. Apple this is such a important thing for so many people working from home.

Nov 12, 2020 7:09 PM in response to shoprofitdogood

Yeah I am experiencing the same issue as everyone here. I had no issues before the update? It stopped working when the update became available actually and even when I did finally update it it shows up as connected on my phone but nothing on the device the connection is for. It doesn’t seem to register. It does say I have 1 connection on the personal hotspot but only for about twenty seconds and then nothing.

Jan 14, 2021 2:52 PM in response to dragonstark

I have been having this issue for awhile now. My phone will connect, work well for a few minutes, slow down, and then disconnect all together. I have erased all my settings twice, had Verizon update my carrier settings, gotten a new SIM card, and it still doesn't work. Is there a fix for this?? I'm trying to remote teach, and I am not having as much success as I need.

Feb 10, 2021 2:18 AM in response to Jim_Bo

It does not work with my iPhone 8 Plus.

iOS v14.4

and secondly a lot of us need customisation, like:

1) An Open Hotspot without password.

2) Whitelist and Blacklist people.

3) Control hotspot timeout.


It’s 2021 and they haven’t included these very basic options, I have literally no idea why they are announcing 2 new iPhones each year when they should be working on improving the interface.

Feb 24, 2021 7:13 PM in response to dragonstark

I used my hotspot for a year smoothly and reliably. I woke up a few days ago to the iOS 14 update, and my life is wrecking ball— as my hotspot no longer stays connected. It is a nightmare. I missed work. I missed all three days of a one time only class I registered for. I have reset my network settings 5 times which helps for 10 minutes, and then the hotspot disappears completely. I am a slave to this. I spent three hours with a very kind Apple support engineer and he is still unable to fix this. All the while I am losing money and class time. Please Apple, resolve this. We need internet like air nowadays.

Apr 19, 2021 11:45 AM in response to Kristiebsch

I've got the newest iPhone (12) obviously the most up-to-date IOS and I'm having the same issue. I recently moved from Android to IOS, I never had this issue with Android, ergo, the issue is with Apple and the IOS.


IMO it's something that Apple needs to fix.


I've spoken with Apple Support - they're worse than useless and kept saying they only deal with billing issues and couldn't give me any advice - in all honestly I wish I'd just upgraded to a new Pixel phone than switching to Apple.

May 3, 2021 5:17 AM in response to dragonstark

I was turning on the hotspot or the wifi for the new update IOS14.5.

After connecting the mobile hotspot or the wifi it automatically gets disconnected. I always have to connect and that too I have bought a new IPhone 11 Pro Max and this is happening on the new phone, while I am also having an IPhone X on which this problem is not happening.

Please send the cure as fast.

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WiFi Hotspot keeps disconnecting - iPhone 11 pro (ios14)

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