Why is 1TB of storage being used for health app?
Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?
Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?
not only did I have an with the 1.6tb of health data, I also didn’t have a current back up on my Apple Watch to back up new one too. Turned off health data, did a back up, turned it back on n did a back up. Restored content/settings. Cleared the health data storage and was able to pair my new Apple Watch with current data. Job done!
Hi Shaft80, Just got off the phone with Apple, and they have confirmed that they have now received numerous calls etc in relation to the same issue, and the engineers believe that this is an issue linked to the iOS 14 update.
Apple will resolve it in one of 2 ways, 1) being an update (the likely scenario) and 2) public information to apple owners in how to resolve the issues. There is no timeline as to when this will be done and again is down to two elements 1) how many people report the issue direct to Apple rather than on forums/communities, as they do not monitor these and 2) how long it takes to formulate a 'work around'.
So really it is just a waiting game, but it is very important for people to report directly to Apple.
In relation to my apple watch, mine is a series 5, and was working fine up until iOS 14 and iOS 7 (watch) updates. Apple saying that this is directly linked to the health app issues and that MUST NOT unpair, reset etc the watch from the phone, and wait for an update or further advice.
I have this issue too, mine is showing PB. Same red bar. Haven't tried to download apps. 14.0.1 fixed my issues with fitness , watch app, health not opening however the storage thing is a new problem.. I hope they will release yet another update to fix it soon because ios 14.0.1 did not do the trick it seems.
Hi Ema275, yep, I've also downloaded 14.0.1 hoping it would fix my issues, and it hasn't. Here's hoping 14.0.2 follows quickly and puts this right. If you haven't already, I'd recommend you log a call with Apple support as the more people who do this, the quicker (hopefully) a fix will be released.
I have the very same problem mentioned here, and I asked my own question about it (Apple Health taking up 8,36 PB of storage). My problem is, Apple Watch stopped syncing completely, and Whatsapp also refuses to open. I won't restore my phone, because there are important data on it. I cannot backup to ICloud or to my Computer, because neither has 8 PB of storage. Apple is probably aware, but please release the fixing update as fast as possible.
I went for my first run yesterday since I received my new Watch, and just like you've said, it didn't record my workout. The watch knows I did it, as my Move/Exercise ring were closed, but when I went into the activity app on my phone, it said my last exercise was over a week ago... don't judge me, I've been busy :)
This is just another level of frustration as I'm faced with either losing all of my workout data if I factory reset, or I'm losing current workouts due to this issue! I hope a fix comes soon. :(
That’s exactly my frustration, sometimes it appears in the activity app and sometimes it doesn’t. It’s so hit and miss and makes having an Apple Watch pointless, don’t get me wrong I love it, but a big part of why I have it is for the fitness. The restring energy usage has also halved on the health app since iOS 14.
I hope that they get it sorted ASAP
Jeez, I really hope it’s before the iPhone 12! But they don’t seem to be in a rush either. And contradictory feedback from Apple, some being told to do a factory reset and others (like me) categorically told not to do a factory reset
Hopefully I'm wrong - I did read an article that said IOS 14.0.1 was pre-loaded and so wouldn't be released until the iPhone 12, however, a day later the update was released, so it obviously wasn't true. That being said, there's no guarantee that 14.0.2 will even fix the issue... I'm going to give it to the end of the week and then call them again. At the very least, it will log another ticket and add to the total number!
With 14.0.1. I haven't noticed any glitching with my fitness app but I haven't actually ran a workout on it yet.. The two workouts I tracked on ios 14 when my fitness app was not working were loaded back when I updated to 14.0.1. The health app is no longer taking my battery up though since 14.0.1.
Hi Shaft80, yes I hope so too and I think it will follow soon. Tomorrow will be a week from the last update so hopefully they've got something new for us. I'm going to hold on trying to track a workout or download apps until then (because after I did this last time after 14.0 , it triggered the issue and then I was not able to use my watch basically).. So I'm going to sit tight just in case, as for now my watch is syncing with my phone after 14.0.1.
70.62 PB. Happens twice now, once somehow I managed to fix it (wasn’t as simple as a reset) no idea how I did it and it’s cropped up again, hoping for a fix as cannot backup “70 PB”+25GB of stuff to iCloud or Mac. I was told to unpair and factory reset everything but don’t want to really as last time I did that a while back lost a significant amount of data and don’t fancy telling all my contacts again.
I had this problem too. I called Apple Support and they were no help.
I erased my iPhone SE 2020 and restored it from a backup. The Apple Health app is now behaving. It was using 97.1 GB before and now is using 294.4 MB. It was also running my battery down.
Fingers crossed but all seems to be OK now
Ok, thanks a lot for your answer.
I have been using a 3rd party sleep tracking app, and when i deleted the app and downloaded it back, it said that there were already sleep data for that day (which i didn't had the app installed and didn't wear the watch). And the app didn't work on the apple watch. I taught that this whole apple health issue may be sth about sleep data.
And also, are there anybody in this thread without an apple watch?
I am pretty sure this is an input bug.
I installed another sleep tracking app and slept with my watch yesterday. As I woke up, the data synced to apple health automatically. After 5 minutes, my phone started heating like crazy. Not like it warmed up a couple degrees, I had to stop charging it. Now my battery is draining %1 every minute.
What did they do exactly, did they took a backup and restored from it? I cannot take a backup on my phone. I also cannot call Apple because there isn’t such a thing in my country. I can go to an Apple store if they can somehow take a backup there.
Why is 1TB of storage being used for health app?