Why is 1TB of storage being used for health app?
Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?
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Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?
Hi all,
I have the exact same problem. I've spent 1 hour and 10 minutes on the phone with 3 different Apple support people today - the last person I spoke to was from the Health team (apparently) and even he was stumped at first. For context, my phone is an iPhone 11 Pro 256GB, of which, I've used 71.7GB of data, however, my Health app is 1.61TB. The bar is completely coloured in red like the OP. Following investigation, the Apple representative told me that the engineers are aware of this and I should keep a look out for an update. I asked what I should do in the meantime in regards to backing up my iPhone (as neither the Cloud or my Mac are capable, as they both think I have too much data) and his response was that there was nothing else he could do. I get that this isn't his fault, and I know he doesn't have a magic wand, but this is frustrating to the extreme. What's even worse is there are posts about this back in Mar-20 if you Google it, so either this is an ongoing issue (meaning resolution will not be quick) or it's an issue that has been resolved in the past but has cropped up again (perhaps due to IOS 14). I'm hoping for the latter, as in theory the engineers will know how to fix this if they've done it before.
I don't know for definite, but I'd assume the more people that phone up, then the higher priority this will receive, as such, any one who hasn't called yet might consider phoning up Apple and logging this. If you do, be careful of the 1st line team, as the lady I spoke to was just trying to sell me additional storage space on the Cloud... I had to insist that I had over 600GB of my 1TB drive spare on my Mac, and that there was no way my phone could take up this much room!
14.0.1... and it seems very much to be the Health data that's the issue. I backed up an iPad Air 3 (256GB) on this same PC with no problems whatsoever, and it only took about 5 minutes.
That’s brilliant, hopefully the watch works properly afterwards, I’ve not got round to doing it yet but will do this weekend
I have also deleted the data and still no joy - however it seems to still be showing???
This issues is really on and off for me, sometimes it’s 70PB and sometimes is about 400KB.
My data also still seems to be showing, and watch data comes back as i delete them.
That varying storage issue is weird though.
So I ended up just restoring from iCloud backup and it seems the issue has been resolved
I also don’t wanna lose data. So I am just waiting for an update to fix it. Hopefully.
I have a new Apple Watch update to do, fingers crossed it will sort it
Ios 14.1 is out. Any update and have any luck?
Based on the discussion in MacRumors forums, it’s not been addressed.
Updated to 14.1 and issue has not been fixed - could you link the MacRumours forum?
Installing the update with hopes, but it seems it won’t fix it according to the previous post.
Apple sometimes fixes stuff quietly, so they might never mention this as an issue.
Let us know how it goes!
Read the comments in that thread.
No fixes...
No, I already have this problem. 😔
Why is 1TB of storage being used for health app?