Why is 1TB of storage being used for health app?
Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?
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Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?
Hi all,
I have the exact same problem. I've spent 1 hour and 10 minutes on the phone with 3 different Apple support people today - the last person I spoke to was from the Health team (apparently) and even he was stumped at first. For context, my phone is an iPhone 11 Pro 256GB, of which, I've used 71.7GB of data, however, my Health app is 1.61TB. The bar is completely coloured in red like the OP. Following investigation, the Apple representative told me that the engineers are aware of this and I should keep a look out for an update. I asked what I should do in the meantime in regards to backing up my iPhone (as neither the Cloud or my Mac are capable, as they both think I have too much data) and his response was that there was nothing else he could do. I get that this isn't his fault, and I know he doesn't have a magic wand, but this is frustrating to the extreme. What's even worse is there are posts about this back in Mar-20 if you Google it, so either this is an ongoing issue (meaning resolution will not be quick) or it's an issue that has been resolved in the past but has cropped up again (perhaps due to IOS 14). I'm hoping for the latter, as in theory the engineers will know how to fix this if they've done it before.
I don't know for definite, but I'd assume the more people that phone up, then the higher priority this will receive, as such, any one who hasn't called yet might consider phoning up Apple and logging this. If you do, be careful of the 1st line team, as the lady I spoke to was just trying to sell me additional storage space on the Cloud... I had to insist that I had over 600GB of my 1TB drive spare on my Mac, and that there was no way my phone could take up this much room!
My iphone also showing 51.4PB of health app data and my iphone storage is just 64 gb its iphone 11
any solution yet??
I don’t think there are any solutions yet. (You can restore the phone, but that does not count) hope Apple releases a fix soon
Of course they are aware, 123 people marked “I have this problem”
You back up your what’s app through their app. Setting - chats back up option.
Well if you read my previous post, WhatsApp does not open in the first place. Since my storage is full.
Fingers crossed it works!
Nice one! No problems since apart from now EE and the mobile data! Never ending. Hope they sort it.
I have written a feedback already, and I just said they are probably aware. I haven’t said you can make them aware by posting here
Having read what you have been through shaft I think I will just wait for an update
I’m glad there aware of it now, I won’t be following the steps but hopefully they’ve got a fix in the works as I just haven’t bothered with my watch or sleep tracking since this issue started.
That’s brilliant news, I’m just off to the gym but will give it a go when I get back
Mine says the same but still shouldnt amount PB of data no matter how many apple watches are linked
Hopefully IOS 14.1 will solve this - waiting for it
Didn't knew that. I always thought it would decide to record data as if it is coming from a different watch, for no reason.
Did you notice the TB of data on iOS 14 or on iOS 14.0.1? I noticed it on mine on 14.0.1
Why is 1TB of storage being used for health app?