Why is 1TB of storage being used for health app?
Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?
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Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?
Hi all,
I have the exact same problem. I've spent 1 hour and 10 minutes on the phone with 3 different Apple support people today - the last person I spoke to was from the Health team (apparently) and even he was stumped at first. For context, my phone is an iPhone 11 Pro 256GB, of which, I've used 71.7GB of data, however, my Health app is 1.61TB. The bar is completely coloured in red like the OP. Following investigation, the Apple representative told me that the engineers are aware of this and I should keep a look out for an update. I asked what I should do in the meantime in regards to backing up my iPhone (as neither the Cloud or my Mac are capable, as they both think I have too much data) and his response was that there was nothing else he could do. I get that this isn't his fault, and I know he doesn't have a magic wand, but this is frustrating to the extreme. What's even worse is there are posts about this back in Mar-20 if you Google it, so either this is an ongoing issue (meaning resolution will not be quick) or it's an issue that has been resolved in the past but has cropped up again (perhaps due to IOS 14). I'm hoping for the latter, as in theory the engineers will know how to fix this if they've done it before.
I don't know for definite, but I'd assume the more people that phone up, then the higher priority this will receive, as such, any one who hasn't called yet might consider phoning up Apple and logging this. If you do, be careful of the 1st line team, as the lady I spoke to was just trying to sell me additional storage space on the Cloud... I had to insist that I had over 600GB of my 1TB drive spare on my Mac, and that there was no way my phone could take up this much room!
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Thank you
I already wrote it there, I am just trying to write it everywhere,, so maybe somebody at Apple sees it ( I believe they very rarely read these)
How much storage does it actually say you have left? Also are you able to download apps , save pics, download music anything like that?
I could actually upgrade to IOS 14.0.1 from 14.0. So I think the update somehow works, just like I can download apps. The issue is with 3rd party apps and backups
important questions:
1) How many of you have Apple Watches?
2) How many of you tried sleep tracking?
I believe this might be an issue w sleep tracking.
I have an Apple Watch but I have not tried sleep tracking in fact I haven’t even updated my watch to WatchOS7
Thank you for reply.
Have you ever used a 3rd party app for sleep tracking?
Nope never used a sleep tracking app
Most likely, was using an Apple Watch and sleep tracking, once I stopped it reset, but has seemingly started up again with sleep tracking disabled, potentially a health input bug?
Hopefully they will fix it soon
I also think it is an input bug
Are there anybody without an Apple Watch here?
I have this problem too.
I would hope you could afford 99 cents.
I don’t think Apple make a 70PB iCloud option - if they did I wouldn’t pay for it.
Why is 1TB of storage being used for health app?