Why is 1TB of storage being used for health app?
Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?
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Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?
Hi all,
I have the exact same problem. I've spent 1 hour and 10 minutes on the phone with 3 different Apple support people today - the last person I spoke to was from the Health team (apparently) and even he was stumped at first. For context, my phone is an iPhone 11 Pro 256GB, of which, I've used 71.7GB of data, however, my Health app is 1.61TB. The bar is completely coloured in red like the OP. Following investigation, the Apple representative told me that the engineers are aware of this and I should keep a look out for an update. I asked what I should do in the meantime in regards to backing up my iPhone (as neither the Cloud or my Mac are capable, as they both think I have too much data) and his response was that there was nothing else he could do. I get that this isn't his fault, and I know he doesn't have a magic wand, but this is frustrating to the extreme. What's even worse is there are posts about this back in Mar-20 if you Google it, so either this is an ongoing issue (meaning resolution will not be quick) or it's an issue that has been resolved in the past but has cropped up again (perhaps due to IOS 14). I'm hoping for the latter, as in theory the engineers will know how to fix this if they've done it before.
I don't know for definite, but I'd assume the more people that phone up, then the higher priority this will receive, as such, any one who hasn't called yet might consider phoning up Apple and logging this. If you do, be careful of the 1st line team, as the lady I spoke to was just trying to sell me additional storage space on the Cloud... I had to insist that I had over 600GB of my 1TB drive spare on my Mac, and that there was no way my phone could take up this much room!
Calling apple in 15 minutes, a couple days ago they tried to fix it but they couldn’t, they contacted engineering and they’re gonna call me in 15 to try to fix it, I’ll keep you posted
Any updates?
The iOS 14.2 GM update has fixed the problem!
iOS 14.2 update fixes it!
Did you try it?! Did it work?!
Everything is fine finally. Thank you Apple, you are the best!😁
Yes it did!!
I updated to 14.2 GM and it's now fixed!
Hm, storage issue fixed. Just lost all my health and activity data, on Apple support rn but not seeming useful.
After 14.2 you lost all the health activity data ? Did you have to repair your watch after the update?
Just to clarify, your data was gone after you installed iOS 14.2?
Update - woken up today and everything is back with the only change being an iCloud backup happened yesterday, didn’t even update my watch. No storage bug either so I’ll leave it at this. Thanks all.
Updating to iOS 14.2 fixes it.
Have you updated to IOS 14.2
Why is 1TB of storage being used for health app?