Why is 1TB of storage being used for health app?

Hi Lawrence - you're a legend. I turned off the encryption and the back-up worked - obviously this is only a temporary fix as I want my health data backed up as well, but at least everything else if protected - thank you.

Hi Shawy - thank's for the update. In regards to your earlier point about not being able to update as it was greyed out. I get this on finder sometimes too, try clicking on something else in finder and then clicking back to your iPhone - that always wakes it for me.

As a side note, and I won't dwell on it as it's unrelated to this article, but I'm also having an issue getting my Keychain to sync between devices. I've tried turning it off on all my connected devices, restarting and then turning it back on, but no dice! I wonder if this is also an IOS14 bug, or if I'm just really unlucky!

I’ll give that a try thanks shaft80, hopefully that will work.

I had exactly the same issue with keychain, but after turning on/off and adding to passwords as I had 1Password too, it seems to be sorted. So I would have thought that is probably linked to iOS 14, surely it can’t just be a coincidence

I have this issue too, mine is showing PB. Same red bar. Haven't tried to download apps. 14.0.1 fixed my issues with fitness , watch app, health not opening however the storage thing is a new problem.. I hope they will release yet another update to fix it soon because ios 14.0.1 did not do the trick it seems.

Hi Ema275, yep, I've also downloaded 14.0.1 hoping it would fix my issues, and it hasn't. Here's hoping 14.0.2 follows quickly and puts this right. If you haven't already, I'd recommend you log a call with Apple support as the more people who do this, the quicker (hopefully) a fix will be released.

Hi, just got off with Apple Support. Was told to backup and factory reset, and that it would fix it. Big hassle, so I think its worth it to just wait for the next update... They have received several reports.

I have the very same problem mentioned here, and I asked my own question about it (Apple Health taking up 8,36 PB of storage). My problem is, Apple Watch stopped syncing completely, and Whatsapp also refuses to open. I won't restore my phone, because there are important data on it. I cannot backup to ICloud or to my Computer, because neither has 8 PB of storage. Apple is probably aware, but please release the fixing update as fast as possible.

I went for my first run yesterday since I received my new Watch, and just like you've said, it didn't record my workout. The watch knows I did it, as my Move/Exercise ring were closed, but when I went into the activity app on my phone, it said my last exercise was over a week ago... don't judge me, I've been busy :)

This is just another level of frustration as I'm faced with either losing all of my workout data if I factory reset, or I'm losing current workouts due to this issue! I hope a fix comes soon. :(

That’s exactly my frustration, sometimes it appears in the activity app and sometimes it doesn’t. It’s so hit and miss and makes having an Apple Watch pointless, don’t get me wrong I love it, but a big part of why I have it is for the fitness. The restring energy usage has also halved on the health app since iOS 14.

I hope that they get it sorted ASAP

Totally agree Shawy... fitness and health are the only reason I own an Apple Watch... same as you, I love it - but I wouldn't have bothered without these two features. My fear is that the next update won't be ready until the iPhone 12 is announced or released... hopefully I'm wrong.

Jeez, I really hope it’s before the iPhone 12! But they don’t seem to be in a rush either. And contradictory feedback from Apple, some being told to do a factory reset and others (like me) categorically told not to do a factory reset

Hopefully I'm wrong - I did read an article that said IOS 14.0.1 was pre-loaded and so wouldn't be released until the iPhone 12, however, a day later the update was released, so it obviously wasn't true. That being said, there's no guarantee that 14.0.2 will even fix the issue... I'm going to give it to the end of the week and then call them again. At the very least, it will log another ticket and add to the total number!

I bet 14.0.2 will be released by the end of this week, just like how 14.0.1 was released a week after the official release of 14.0... @Shaft80 you are right that they are reserving to pre-load the IPhone 12's with a different one but I believe that is 14.1 not 14.0.1. I think 14.0.2 will follow sooner only because I've seen so many other people with issues with 14.0.1 that were not resolved.

I have exactly the same problem on iPhone 11 Pro Max 256GB.

But I don't use the health app and don't use Apple Watch.

But today I ordered my first new Watch and I guess I will not be able to use it until Apple fixed this problem.

Hi Ema - you're right, I was getting confused between 14.0.1 and 14.1, with the latter, as you say, undoubtedly being pre-installed on the iPhone 12. Here's hoping 14.0.2 follows soon and sorts this issue out.

That's not great Trepidus - the Apple Watch is a fantastic piece of kit, but not the best introduction if you cannot use all its functions. If you haven't already, I'd encourage you to log a call with Apple Support, as this will just add to the numbers and hopefully facilitate a faster remedy.