Why is 1TB of storage being used for health app?

Why does it say that my health app is taking up 1TB of storage? Is this a bug for iOS 14?

Posted on Sep 19, 2020 4:21 PM

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Posted on Oct 10, 2020 12:53 AM

not only did I have an with the 1.6tb of health data, I also didn’t have a current back up on my Apple Watch to back up new one too. Turned off health data, did a back up, turned it back on n did a back up. Restored content/settings. Cleared the health data storage and was able to pair my new Apple Watch with current data. Job done!

194 replies

Sep 23, 2020 11:42 AM in response to Nycadium

This is a long shot, but try making an UNENCRYPTED backup to your Mac, because unencrypted backups exclude health data.


As to whether it’s a bug in iOS 14, the answer is probably not, because it hasn’t happened on either of my iPhones and normally a bug like that would result in thousands of posts here. However, something is clearly corrupted in your phone’s storage.

Oct 10, 2020 7:18 AM in response to User_782

Yes, Apple is aware of the issue, but the fact they they are aware has nothing to do with this message thread. Apple is aware because people contacted Apple Support about it. This forum is not Apple support. And posting to this message thread does not make Apple any more aware than they already are. HOWEVER, contacting Apple Support gives them additional diagnostic information and may help Apple in finding a solution that does not result in data loss.

Sep 23, 2020 11:37 AM in response to Shawy07875

Hi Shawy - I've just gone though the other posts and noticed that you've had issues with your Apple Watch... can I ask if you've just purchased it? I've upgraded from a Series 3 Watch to a Series 6, and come to think about it, the first time this issue happened to me was yesterday after I'd set up the new Watch. I wonder if the Health app is combining the data multiple times or something... a long shot, but it might be the new Watches causing this as opposed to IOS 14 (or it might just be a huge coincidence).

Oct 10, 2020 5:12 AM in response to Shawy07875

It's not going great at present... the health issue has been fixed and I don't appear to have lost any data, although the exercise I did whilst this issue was going on that wasn't recorded hasn't appeared... I had hoped that it was stored somewhere and would show up when the issues were cleared, but no such luck. My biggest issue is I've lost a weeks worth of WhatsApp messages, as these weren't backed up automatically (could be worse I guess) and my Apple Watch has reverted to the set-up I had 3 weeks ago on my series 3... I spent a lot of time organising my series 6 and I have to do all of that again. I'm currently going through a full restore to iron other issues, and I've spent nearly 2 hours on the phone today with Apple support. Expecting a call back at 2pm GMT, so might have more info then. What I've gleaned from all this is that the only way (at present) to fix this is by doing a hard reset... most data (except WhatsApp and the Watch set-up) appears to be backed up despite the Health App issue, so this should restore as mine has.


It's been quite a complicated process and so I do not feel comfortable advising people to do what I've done in case it doesn't work for them. All I would say is to call Apple again, as they now have advice how to fix this issue form the Engineers but you may lose some stuff :( I feel for the the individual who cannot even open his WhatsApp as he has no way to back this up.


If I have any more info after speaking with the Apple advisor at 2pm, I'll come back to you all.

Oct 14, 2020 6:28 PM in response to Lawrence Finch

It's not random in terms of adding more Health data, but the space that's being reported is way off. I too have this issue, and oddly enough, my iPhone 11 Pro is also reporting the very same 1.61TB number for health data. Which also blocks me from being able to perform an iTunes backup, despite the fact that my 512GB model only occupies 270GB, and I have roughly 1.3TB free on my Windows 10 laptop with which to save it all. This is very frustrating.


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Why is 1TB of storage being used for health app?

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