Ringer and Alerts Volume Issue - iOS 14

Literally same I’ve had this issue for a day now I’m so sad :( literally it keeps going down but when I get out of the settings app and go back it appears again. I think it’s just a glitch and hopefully iOS 14.1 fixes it all. Sorry I couldn’t help much :(

DEFINITELY!! PLS USE THIS LINK TO SUBMIT/“report” problems/feedbacks and the more people submit this, the more likely that Apple will fix this problem!!! Here is the link,

https://www.apple.com/feedback/iphone.html

p.s.( I’ve submitted already! :) I’m really hoping apple fixes this on iOS 14.0.2 because it is bothering me and many others!! I feel the pain :( but pls submit this feedback!

I'm married and get up a lot earlier than my wife. Today my alarm wet off at 5am at maximum. I snoozed and went to the sound and haptics page. The slider was at MAXIMUM VOLUME. I reduced it to one notch above the lowest setting (took screenshot)

9 minutes later the alarm wet off at MAXIMUM VOLUME again. The sound and haptics page  alert volume slider was still at the level I set. 

Screenshot is both before and after the snooze went off...

I'm considering getting a new phone. With stuff like this I am really considering a droid. 

I had the same problem described in this thread: my phone randomly changed the volume of alerts and haptic feedback, seemingly without rhyme or reason. It was extremely frustrating, so I did some “Googling” and found the solution here: https://www.ikream.com/iphone-11-with-no-sound-audio-functions-not-working-37167.

The solution is to turn off the “Attention Aware Features” setting under “Face ID & Passcode.” When this setting is enabled, the True Depth camera continuously gauges whether or not the user is paying attention to the phone and adjusts the display and alert settings accordingly. Turning this setting off immediately solved the issue for me.

SOLUTION: Settings ➡️ Face ID & Passcode ➡️ Toggle off “Attention Aware Features”

I'm on 14.0.1 on X Max and problem persists. I've changed settings to not reduce sound if I'm looking at the screen; not reduce sound using volume buttons; and it still happens. I don't know when or why, as it's intermittent -- the worst kind.

It’s happening to me too! I don’t know what to do too! I have an iPhone 11 Pro Max and I have been experiencing this thing too!!! Don’t worry about turning off the face attention on settings because it won’t do anything and it’s not a solution to any of these problems either! Let’s all hope iOS 14.2 helps and solves it all!

I have been trying something of late which helps (me, anyway). I divorce the volume buttons from alert volumes and also disable the alarm from decreasing if I'm staring at the screen. I move the alert volume slider to where I want it. Then, I put Settings into the Background. Do not fully close the application. In 2-3 days of leaving it in the background, it has not moved the volume on its own.

...but remember that is not a solution still! It just temporarily solves the issue, the issue still lies in the software, and it is for Apple and only Apple to solve this in the next upcoming software update! Please let me know if the upcoming iOS 14.1 helps! I’ll also let you guys know as well!

im Having the same problem. Keep missing calls and texts because the ringer volume drops to zero. I believe I found the problem and am testing now. I suspected it was the health sleep mode because it also enables DND. Under do not disturb there is an option for silence always or only when locked. Even when DND was off I’d often find the ringer level reset to zero. When I switched back to silence always it seems to keep the volume levels.

hello Addled_mind,

It is not the Do not Disturb mode's issue. It is however the iOS 14.0.1 and the bugs of the software. A few days ago Apple just announced the all- new iPhone 12, 12mini, 12pro and 12 pro max. I am waiting to preorder the 12 pro max on nov.6th, and in just a few days or a week, apple will soon be announcing iOS 14.1 which will help solve bugs and issues. Don't worry! just remember to not turn on the change with buttons on settings>sounds and haptics. Hope the iOS 14.1 will solve this issue! I will be letting you guys know once iOS 14.1 and if the bug is solved or not. Hopefully it is!

Hi moosycow, I don't believe anyone is saying apple will never fix the issue 😁 we're all just trying to find a work around, just as you've put forth. However your solution to not change ringer and alert volume by buttons has no effect as I've never enabled that option. So far I've disabled sleep schedule and the do not disturb - silence when phone is locked to always silent and so far the ringer volume has not been reset to zero. I've now re-enable the sleep schedule while keeping always silence enabled. Will report back if the ringer/alerts volume drops again.

Cheers!

It's been two weeks of Settings sitting quietly in the background. I've had ZERO clandestine volume adjustments. Not a fix, but it lets my alarms, alerts, and rings work as though there had been a fix.

Why have I heard nothing at all from Apple? Is there a means of communicating with Apple that has the needles-under-fingernails option?

The only way I know of is when using a beta version of iOS that lets you submit bugs through the device directly. I don't know how rapidly they'll react however.

14.1 is now available for download so I'm hoping that'll fix the problem for everyone.

You see I have to worry about it. As someone who has memory issues I schedule events in my calendar. Things like remember to take your medicine and remember your doctors appointment alerts Are a lifesaver to me. When the sound of these alerts goes away bad things can happen. As an earlier poster said not hearing an alarm to get out of bed I’m missing part of your work and career is also a bad thing. Apple needs to address this as soon as possible

I've been on 14.1 since it came out this week. It's had one event of volume going to zero. I'm letting it work normally to see if it recurs and what's going on at the time. 14.1 was a disappointment; I had hopes the 14.0.1 problem would be fixed, but no.