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Question: Ringer and Alerts Volume Issue - iOS 14

Since upgrading to iOS 14, the Ringer and Alerts volume is randomly turning all the way down and sometimes back up by itself. I use my phone as my alarm so it bugs me if my alarm is super quiet and I oversleep. Anyone else experiencing this? Any fixes?

iPhone X, iOS 14

Posted on Sep 19, 2020 9:02 PM

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Sep 23, 2020 6:27 AM in response to aemaddox85 In response to aemaddox85

Literally same I’ve had this issue for a day now I’m so sad :( literally it keeps going down but when I get out of the settings app and go back it appears again. I think it’s just a glitch and hopefully iOS 14.1 fixes it all. Sorry I couldn’t help much :(

Sep 23, 2020 6:27 AM

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Sep 23, 2020 6:27 AM in response to aemaddox85 In response to aemaddox85

Literally same I’ve had this issue for a day now I’m so sad :( literally it keeps going down but when I get out of the settings app and go back it appears again. I think it’s just a glitch and hopefully iOS 14.1 fixes it all. Sorry I couldn’t help much :(

Sep 23, 2020 6:27 AM

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Sep 29, 2020 3:35 PM in response to Moosycow In response to Moosycow

I'm on 14.0.1 on X Max and problem persists. I've changed settings to not reduce sound if I'm looking at the screen; not reduce sound using volume buttons; and it still happens. I don't know when or why, as it's intermittent -- the worst kind.

Sep 29, 2020 3:35 PM

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Sep 29, 2020 3:49 PM in response to cryingoutloud In response to cryingoutloud

It’s happening to me too! I don’t know what to do too! I have an iPhone 11 Pro Max and I have been experiencing this thing too!!! Don’t worry about turning off the face attention on settings because it won’t do anything and it’s not a solution to any of these problems either! Let’s all hope iOS 14.2 helps and solves it all!

Sep 29, 2020 3:49 PM

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Oct 5, 2020 4:51 PM in response to cryingoutloud In response to cryingoutloud

DEFINITELY!! PLS USE THIS LINK TO SUBMIT/“report” problems/feedbacks and the more people submit this, the more likely that Apple will fix this problem!!! Here is the link,

https://www.apple.com/feedback/iphone.html

p.s.( I’ve submitted already! :) I’m really hoping apple fixes this on iOS 14.0.2 because it is bothering me and many others!! I feel the pain :( but pls submit this feedback!

Oct 5, 2020 4:51 PM

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Oct 7, 2020 11:01 AM in response to Moosycow In response to Moosycow

I have been trying something of late which helps (me, anyway). I divorce the volume buttons from alert volumes and also disable the alarm from decreasing if I'm staring at the screen. I move the alert volume slider to where I want it. Then, I put Settings into the Background. Do not fully close the application. In 2-3 days of leaving it in the background, it has not moved the volume on its own.

Oct 7, 2020 11:01 AM

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Oct 13, 2020 5:51 AM in response to cryingoutloud In response to cryingoutloud

...but remember that is not a solution still! It just temporarily solves the issue, the issue still lies in the software, and it is for Apple and only Apple to solve this in the next upcoming software update! Please let me know if the upcoming iOS 14.1 helps! I’ll also let you guys know as well!

Oct 13, 2020 5:51 AM

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Oct 17, 2020 8:06 PM in response to suzy05 In response to suzy05

im Having the same problem. Keep missing calls and texts because the ringer volume drops to zero. I believe I found the problem and am testing now. I suspected it was the health sleep mode because it also enables DND. Under do not disturb there is an option for silence always or only when locked. Even when DND was off I’d often find the ringer level reset to zero. When I switched back to silence always it seems to keep the volume levels.

Oct 17, 2020 8:06 PM

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Oct 18, 2020 8:01 AM in response to Addled_mind In response to Addled_mind

hello Addled_mind,

It is not the Do not Disturb mode's issue. It is however the iOS 14.0.1 and the bugs of the software. A few days ago Apple just announced the all- new iPhone 12, 12mini, 12pro and 12 pro max. I am waiting to preorder the 12 pro max on nov.6th, and in just a few days or a week, apple will soon be announcing iOS 14.1 which will help solve bugs and issues. Don't worry! just remember to not turn on the change with buttons on settings>sounds and haptics. Hope the iOS 14.1 will solve this issue! I will be letting you guys know once iOS 14.1 and if the bug is solved or not. Hopefully it is!

Oct 18, 2020 8:01 AM

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Oct 18, 2020 8:18 AM in response to Moosycow In response to Moosycow

Hi moosycow, I don't believe anyone is saying apple will never fix the issue 😁 we're all just trying to find a work around, just as you've put forth. However your solution to not change ringer and alert volume by buttons has no effect as I've never enabled that option. So far I've disabled sleep schedule and the do not disturb - silence when phone is locked to always silent and so far the ringer volume has not been reset to zero. I've now re-enable the sleep schedule while keeping always silence enabled. Will report back if the ringer/alerts volume drops again.

Cheers!

Oct 18, 2020 8:18 AM

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Question: Ringer and Alerts Volume Issue - iOS 14