Ringer and Alerts Volume Issue - iOS 14

Yes the solution to this problem should be on Apple and not me. If they cannot make products that work correctly Why should I purchase their products? The very idea that I should have to erase my phone and start again is ludicrous.

Got my iPhone 12 last week, did an update to iOS 14.1, never received a notification sound since. Though I would give iPhone a try after using android for 4 years. The experience is not great so far! The touch screen is not responding well enough to beat my old oneplus 7 pro! And the auto silent thingy really bugs me! Seriously Apple!!! Why you charge twice the price for a **** phone?! No more apple phone for me!!!

after upgrading software to 14.1 on iphone 11 the ringer keeps turning itself all the way down for no reason - i have to check and turn it back up prob 6-8 times a day - use the phone for business calls and cant afford to miss any

It does the same on my iPhone 8 so I am thinking it is not the model of the phone that plays into this error. This is all a firmware problem that Apple had us download to our phones. Wishing they would read this thread and realize that this is an across-the-board problem.

Updated (October 21)

5. Update to iOS 14.2 Beta 3

Apple has fixed the Ringer and Alerts bug in iOS 14.2 Beta 3. The fix will become available for everyone in the public release of iOS 14.2, expected in the upcoming weeks (iOS 14.1 has just been released). However, if you can afford to miss important calls and wake up late in the morning you can update now to iOS 14.2 Beta 3! We’ve published a detailed how-to guide!

Do let us know if you go for it and manage to fix this annoying bug!

I still have the problem on 14.2 on iphone 6s plus.

When I silence an alarm with a button, it shows an animation that it’s lowering the volume. However, it’s lowering the global/ringer volume too for everything after that when it should really just be silencing that one alarm that i told it to.

It’s bad because i need to hear alarms in the middle of the night while on call.

Same issue with iOS 14.2 and iPhone 6s.

Alarm volume drops to minimum, even though the ring volume of the iPhone is not set to minimum.

As a consequence I am not able to wake up in the morning!

Any known fix for this very annoying bug?

Yes Apple please fix this bug immediately! I am having the same issue but the opposite. I'll have my alarm on just loud enough to wake me up, but not my husband sleeping next to me, and then when I hit snooze the volume goes all the way up automatically. Not cool.

erin, what model phone do you have? i have an iphone 6s plus.

So, after testing more, i found some new info which you can try.

The first time the alarm goes off, it uses the ringer volume like it normally does and should.

However, when I hit a button to silence the alarm like the home button or volume button, it looks like it is changing the system volume to the volume class assigned to games for example.

Since i play my games with no volume, it adjusts the ringer volume to no volume.

If i then go into a game and change it’s volume to half way and repeat the process, the silencing of the alarm will set the system ringer volume to half way regardless what it was set to before.

Can reliably duplicate it.

The new summary for what I’m seeing is when silencing an alarm, the ringer volume is being set to the level of the volume class setting for games and associated items.

It seems like the volume class handling for alarms or the silencing code changed somewhere between ios 13 and 14.2.

For the folks in the community that said that 14.2 fixed their problem, let us know what model phone you have please.

i opened a ticket with apple about it. don’t have any news yet. they had me reset my phone and restore it which didn’t help which makes sense as others are having the problem.

Maybe 14.2 partially fixed the problem for some but it’s still a problem in older phones.

Also noticed that the animation that comes up when it’s adjusting the volume when silencing it, shows both the ringer volume animation at the top and the vertical volume bar animation on the left.

The update didn’t fix the issue for me. If anything, it became more prominent. The varying alert volumes only act up when I’m actively using my phone. There’s never a varying volume of incoming alerts when my phone is in “sleep”.

hello i am facing a bug in my iphone 11 which is in IOS version 14.3 the glitch bug is, when im trying to dial a number for calling purpose and then i cut the call the volume and ringer indicator randomly pop up and it reduce my iphone volume to 100% to 0% i have done all the trouble shooting steps like reset all settings, reset all contents and settings, force restart and restore from itunes. but the problem was not solved. i am facing this issue since IOS 14.2 or early i also checked my friends iphone but the problem is only on my iphone 11 and my old iphone 6s. i hope apple will fix this glitch bug/issue on next IOS update. that you guys also facing the same issue. i want to share my iphone 11 screen recording please watch it.

I have seen a lot of people commenting that they will see in the morning whether their issue is fixed. I have found a way that (at least for me) will show you whether the bug is likely to exist for you or not.

Go into your alarm list and hit 'Edit', choose an alarm and go into the 'Sound' menu. This is the list of sounds you can choose from to use to wake you up. I noticed that playing a sound and then hitting 'Back' to stop the sound triggers the bug so you should be able to work out whether the bug will affect you.

I also agree with the previous commenter who stated that the alert volume will reset to the same level as the game volume setting. That means, if you have your game volume set to minimum, the alert volume will set to minimum after playing the alarm sound. If affected by this bug, try to remember to set your game volume (the volume bar movable from the Control Centre) to where you want your alert volume to stay and this should do the job for you (I hope).

Even with iOS 14.3 my iPhone constantly keeps turning up the ringer volume.

Extremely annoying as the last thing I do before going to bed is to turn it down to minimum, so that the alarm does not wake up the whole household.

Then when the alarm goes off in the morning, the volume has been turned up to around 60-70 % again :-(

Same exact issue here on the 11 pro (Verizon) NO fix on iOS 14.4. I’ve given feedback to Apple. I work in medicine and missing some critical texts and phone calls. I can not tolerate this volume turning way down on its own and the volume up/down buttons stopping to adjust. This is a vital function that renders BASIC functions highly unreliable. This is my first year with Apple product and I’m pretty surprised and very disappointed that this very basic yet critical function is so badly and pretty much daily malfunctioning. I’ll have to leave Apple behind and move back to Android if this isn’t quickly fixed. My patient care has been impacted by this very directly and I can’t continue to tolerate it

I’m on 14.4 and this just started for me. Seems to mostly happen when in landscape orientation, or when in the YouTube app. But it happens over Bluetooth and in music, podcasts, and books as well. Thought it was my case, until I realized that cycling my phone on and off made it not happen for a while I have a XS Max. Please help.