exercise map not working

after updating iphone and watch software the map of exercise is no longer working. also the distance of workout not properly reflected in health app


iPhone 11 Pro, iOS 14

Posted on Sep 19, 2020 11:50 PM

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13 replies

Sep 26, 2020 6:29 AM in response to Community User

I have an Apple Watch 2. Until the last update to the iPhone software (iOS14) all my sports activities were properly

documented including a route on the map.


After updating the software - the map appears occasionally and when it appears it only indicates the starting point in green.   I lost all activity history until the update


More, I don’t see the Apple Watch Workout in the list of Apps at the Settings > Privacy > Location Services.


Could it be related to the latest update?


BTW. I updated to version 14.0.1 - the problem remains the same.




 

Sep 20, 2020 1:10 AM in response to jerryquick

To see the map, you must turn on route tracking. On your iPhone, go to Settings > Privacy > Location Services,turn location services on then tap Apple Watch Workout, then tap While Using the App.


Then tap on maps then tap While using the app.

Then tap on System Services and turn on motion calibration and distance.


Another place to check is on the watch in settings/privacy/Location Services and make sure this is turned on and scroll down to apple watch workout and select while using the app.

Sep 22, 2020 12:52 AM in response to jerryquick

I have the exact same problem - even the route of my previous workouts display only the starting location. It seems to be a bigger SW problem in the Apple HealthKit database on iOS 14, since other users are reporting this as well...


I‘ve tried unpairing / re-pairing, resetting / restoring (AW + iPhone) and setting up as new (AW + iPhone) - nothing seems to work.

I guess we need to wait until Apple fixes this issue with a future SW update.


In the meantime we need to address this issue in a single community thread - this one has the most replies so far (please follow up there):

https://discussions.apple.com/thread/251806066


[AW S3 on watchOS 7 + iPhone X on iOS 14]

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exercise map not working

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