Level 1

62 points

iOS 14 ruined Photo Transferring (Windows 10)

I am an iPhone user for 10 years. I have been moving my photos from my iphone to pc with same "transfer images and photos" windows' function. But not anymore, after iOS, my photos are locked for every way I try to access them. My iPhone connects normally, I can see the DCIM folder and everything inside. But, the photos have no thumbnails and if I try to show or copy something I get "file is locked" or "no privileges" depending on the software I try to use (windows explorer's copy-paste or windows photos). Specifically as soon as the iPhone connects, I can see the images and thumbnails for 10-15 seconds and then, boom, everythin is locked. I backed up everything before iOS 14 installation so I can assure it happens after it. We have two iphones , 11 Pro Max and 11 and the same happens to both in two different PCs. I also tried to rollback the iPhone 11.It worked normally and it didnt work after iOS 14 reinstallation. Anyone else with the same problem?

iPhone 11 Pro Max, iOS 14

Posted on Sep 21, 2020 4:39 AM

Top-ranking reply

87 MODEL6

Level 1

8 points

Posted on Feb 3, 2021 9:27 AM

Still having trouble transferring your photos to PC? Try this:

From the iPhones "Settings" App, scroll down and open the "Photos" settings.
Scroll down to the very last setting labeled "TRANSFER TO MAC OR PC". (this seems to be where the problem is)
Change the setting from "Keep Originals" to "Automatic"
After you are sure the check mark is next to the "Automatic" setting you can back out of the page.
Just incase you can scroll back up to the "Display & Brightness" settings and temporarily change the screen lock to "NEVER".
Now connect the phone to the computer via USB like you normally would.
Here you may have to open Windows Explorer and Right Click on the APPLE iPhone icon to select "Import Photos & Video" manually.
Now your phone will ask for permission to allow the computer access to the files. Select "Allow".
You should see the familiar "Import Photos...." box on your monitor and be free to organize, chose, import and even erase your files with out the phone denying access every few seconds.
When you are ready, click "Import" and the process should continue uninterrupted until complete.

Hope this helps. I successfully completed the task several times now using this method. Good Luck.

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52 replies

May 7, 2021 9:33 PM in response to SravanKrA

the link you provided for windows 10 knowledge base article is a dead link [i realize it's not an apple site but if you have a working link I'd be grateful.]

thanks

"follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:"

Windows 10 <--- Sorry, page not found

mikes108

Level 1

9 points

Jul 28, 2021 5:06 AM in response to mikes108

After posting above that using the windows photos app worked for me, I found that the mov files still have problems. Some of them will play but most will either not play at all or will open, start and then stop playing & it says 'not responding'. I have vlc player with the necessary codecs otherwise none of the vids would work. So no idea now whats the problem. Hundreds of videos I made over 2 months and most will not play on Windows.

Sep 25, 2021 7:47 PM in response to kosmas0

That's a nice work around Sravan. Apple care to spend any of those trillions to fix this issue? I mean really get in there and resolve this issue. Oh that's right spend money on R&D to serialized batteries for iphone13. Cant have customers changing their batteries.

lmz-10

Level 1

4 points

Sep 28, 2021 9:36 PM in response to kosmas0

This problem or bug has more than 3 years. I have too these issues trying to transfer photos and videos. Now it is Septermber 2021 and with new iOS 15 release the problem still persist. It seems Apple want to force users to buy iCloud and that this is made on purpose. Really annoys a lot.

kosmas0 Author

Level 1

62 points

Sep 21, 2020 5:02 AM in response to SravanKrA

I had 13.7 before. And I dont think that something changed to my setup in a couple of hours except the iOS. Thanks for the help but I tried every kind of "canned" suggestions on the internet.

Sep 25, 2020 6:25 PM in response to kosmas0

I have the same isue

Nov 25, 2020 2:08 PM in response to Drewdyman

I am having this exact issue. I agree - I am seriously now considering an Android device. This is so infuriating. What's wrong with Apple developers????

Dec 5, 2020 2:43 AM in response to kosmas0

Why can't I transfer my photos automatically from my iPhone to pc as I used to before updating to iOS 14.2?

Mar 10, 2021 7:35 AM in response to SravanKrA

The windows photo app does not work with the latest versions. I have the same issue.

Mar 10, 2021 9:02 PM in response to SravanKrA

Ignore this suggestion. If you click on Windows 10 in "follow these steps", you get a Page Not Found.

Ravy9090

Level 1

8 points

Mar 11, 2021 12:18 AM in response to Community User

back my information.... and have someone hack in my information

Mar 11, 2021 9:11 AM in response to Lulu_Nielan

Hello. All these tips do not help me. Now we are working with apple technical support. As soon as we fix this problem, I'll write a solution!

Tamquis

Level 1

8 points

Mar 13, 2021 1:45 PM in response to kosmas0

Yes I don’t like iOS 14

midipix

Level 1

4 points

May 30, 2021 12:15 PM in response to liudmyla88

same Here

Jun 16, 2021 9:22 PM in response to kosmas0

I’m having the same issue. It won’t import my photons from my iPhone to pc. Using the USB.

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iOS 14 ruined Photo Transferring (Windows 10)