iOS 14 ruined Photo Transferring (Windows 10)

I am an iPhone user for 10 years. I have been moving my photos from my iphone to pc with same "transfer images and photos" windows' function. But not anymore, after iOS, my photos are locked for every way I try to access them. My iPhone connects normally, I can see the DCIM folder and everything inside. But, the photos have no thumbnails and if I try to show or copy something I get "file is locked" or "no privileges" depending on the software I try to use (windows explorer's copy-paste or windows photos). Specifically as soon as the iPhone connects, I can see the images and thumbnails for 10-15 seconds and then, boom, everythin is locked. I backed up everything before iOS 14 installation so I can assure it happens after it. We have two iphones , 11 Pro Max and 11 and the same happens to both in two different PCs. I also tried to rollback the iPhone 11.It worked normally and it didnt work after iOS 14 reinstallation. Anyone else with the same problem?

iPhone 11 Pro Max, iOS 14

Posted on Sep 21, 2020 4:39 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2021 9:27 AM

Still having trouble transferring your photos to PC? Try this:


  1. From the iPhones "Settings" App, scroll down and open the "Photos" settings.
  2. Scroll down to the very last setting labeled "TRANSFER TO MAC OR PC". (this seems to be where the problem is)
  3. Change the setting from "Keep Originals" to "Automatic"
  4. After you are sure the check mark is next to the "Automatic" setting you can back out of the page.
  5. Just incase you can scroll back up to the "Display & Brightness" settings and temporarily change the screen lock to "NEVER".
  6. Now connect the phone to the computer via USB like you normally would.
  7. Here you may have to open Windows Explorer and Right Click on the APPLE iPhone icon to select "Import Photos & Video" manually.
  8. Now your phone will ask for permission to allow the computer access to the files. Select "Allow".
  9. You should see the familiar "Import Photos...." box on your monitor and be free to organize, chose, import and even erase your files with out the phone denying access every few seconds.
  10. When you are ready, click "Import" and the process should continue uninterrupted until complete.


Hope this helps. I successfully completed the task several times now using this method. Good Luck.

Similar questions

52 replies

Dec 5, 2020 4:45 AM in response to stuffings8

In Windows 10Microsoft decided not to make the "Import pictures and videos" option available in AutoPlay and, instead, offer the built in Windows 10 "photos" app. However you can right-click on a portable device from Windows Explorer and select "Import pictures and videos" that way.

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iOS 14 ruined Photo Transferring (Windows 10)

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