iPhone Fitness app and Apple Watch Activity app not syncing

Ever since I updated my iphone to ios 14 activity app isn't working properly.


Indoor walk gets recorded in the watch but does not show up in the activity app, outdoor walk workouts are missing, route track map does not appear any more. I tried restarting phone and watch and even unpaired and paired the watch again but no luck.


Does anyone else has similar issues?


Looks like there are lots of bugs in activity app in ios14


[Re-Titled by Moderator]

Posted on Sep 21, 2020 7:23 AM

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Posted on Sep 30, 2020 6:59 AM

I too had this same issue.

I've been working with Apple Support and engineering to fix this, well my problem at least.

I'm happy to say that all is fixed for me, my maps, awards, move streaks are all there and showing.


To start, make sure your data is really there. Look in your health app on the phone.

go to Workouts then scroll all the way down to Show all workout Routes

Tap that and see if the data is really there.

If it is here are the steps that Apple gave me to follow and it worked.

This involves wiping the watch and the phone.

You must use the iCloud back up


  1. Make sure that under iCloud, you have toggle on Health Settings>your name>iCloud>Health>make sure this is toggle on
  2. UnPair your watch from the phone (Watch>All Watches>Your watch tap the !> then tap unpair Apple Watch
  3. Perform an iCloud backup Settings>your name>iCloud>Backup>Tap back up now
  4. In the health app, tap your picture bubble on the top right, scroll down to the very bottom and make sure that the data has been back up. It this does not show the correct date, do nothing else as it will fail and your data will not be correct.
  5. iPhone>Settings>General>Rest>Erase all contents and settings
  6. Restore iPhone from iCloud backup
  7. Repair your watch to the iPhone
  8. Restore Watch from iCloud back up


This is what I was told to do and it worked.

Proceed at your own risk.

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iPhone Fitness app and Apple Watch Activity app not syncing

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