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Messages not staying pinned in iOS 14 on iPhone

I LOVE the Message Pin feature in iOS 14!!! However, I'm running into this issue...


I have 6 messages pinned, 2 group messages and 4 individuals. Every time I close my Messaging app and reopen it back up, one of the group messages is unpinned! It's always the same one. Sometimes when I go to add it back in, when I click "Done" it will disappear again. I reset my phone, which did not help.


[Re-Titled by Moderator]

iPhone XR

Posted on Sep 21, 2020 7:58 AM

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163 replies

Nov 5, 2020 9:26 AM in response to alden191

Same thing. The thread which is still listed as “pinned” even though it isn’t, will re-pin itself if I delete another message. And for me it does seem to be the group pins that are mixed Android/IPhone users. Hopefully the next update will include a fix for this bug because I really love having my most commonly used texts pinned to the top.

Nov 10, 2020 6:28 PM in response to onebzyb

In theory nine groups can be pinned at once, but many people have found that nine groups do not all remain pinned. In iOs 14.1 if I deleted one message thread (from anyone, pinned or not) the missing pinned groups would reappear. In 14.2 that is no longer the case--they disappear and must be re-added manually, only to disappear again. The disappearing issue seems to apply to groups larger than 2 people, with a mix of Android and Apple users. A group of two made of an Android and an Apple user appears to be stable, as do individual Android users, as do groups of 2 Apple users. I don't have any larger groups of all Apple users so I can't speak to that. And reading above, there is no consistency about which pinned groups get dropped.

It is frustrating--Apple introduced a great feature, but it doesn't really work...

Nov 17, 2020 8:43 AM in response to coleygomey

I have updated to iOS 14.2 and Big Sur on my MacBook pro. All my pinned messages stay pinned on Big Sur which is great. And at first iOS 14.2 seemed to be working great, all of them staying pinned. But now for the last couple of days, the one pinned group message with an Android user has started to disappear again. Before I could just delete a random text, like ones you get with security codes, and the disappearing pinned group would come back. Now that doesn't work. I have to edit pins and pin it again several times a day.

Nov 23, 2020 5:00 AM in response to TabsAZ

I had better luck with the pinned messages that disappeared returning if I deleted a conversation prior to the 14.2 update. Since the 14.2 update, the last two group pins will not stay and will not come back unless I repin them and then they disappear again. They really need to get this fixed. It’s a nice feature that I like, but it’s annoying if I can’t keep them all pinned.

Nov 23, 2020 5:50 AM in response to vlrech

My solution: I have surrendered to the problem by no longer even trying to pin mixed groups made of four or five android and Apple users. The mixed group of my son and daughter-in-law, one Apple and one android, does stay pinned, as does my husband, android. Anyway It was too annoying constantly having to re-pin, and a fruitless effort.

Dec 5, 2020 8:41 AM in response to vlrech

I realize that Apple and Android are competitors and I understand why Apple may not LIKE Android, but why does Apple have to take that out on all of US--the iPhone customers that have made Apple who they are today (financially speaking). We can't help it if some of our contacts are not perfect and don't use Apple. But Apple refuses to play ball with Android users.


Really stinks, APPLE!

Dec 6, 2020 5:32 PM in response to coleygomey

This is happening to me. I have IOS 14.2


I have 9 messages pinned, 2 group messages and 7 individuals. Every time I close my Messaging app and reopen it back up, one of the group messages is unpinned! It's always the same one. Sometimes when I go to add it back in, when I click "Done" it will disappear again. I reset my phone, which did not help. It just started happening now and I have had ios 14.2 for a little while now.

Messages not staying pinned in iOS 14 on iPhone

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