Messages not staying pinned in iOS 14 on iPhone

I LOVE the Message Pin feature in iOS 14!!! However, I'm running into this issue...


I have 6 messages pinned, 2 group messages and 4 individuals. Every time I close my Messaging app and reopen it back up, one of the group messages is unpinned! It's always the same one. Sometimes when I go to add it back in, when I click "Done" it will disappear again. I reset my phone, which did not help.


[Re-Titled by Moderator]

iPhone XR

Posted on Sep 21, 2020 7:58 AM

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Posted on Jan 6, 2021 12:37 PM

I have this same issue, a combination of individual & group messages. For individual pins, I am able to pin both iMessage & non-iMessage users. However, for group messages, I am only able to pin those that are all iMessage users. If a group has some non-iMessage users (e.g., Android), I notice that I am not able to pin those group messages.

163 replies

Oct 15, 2020 5:07 AM in response to coleygomey

I had 3 group messages and 6 individual messages pinned. At a random time, 1 of the group messages and 3 of the individual messages unpin. I am left with the same 3 individual messages and 2 group messages pinned.


Software update 14.0.1 is already installed and has not fixed this issue.


I am going to unpin all messages, restart my phone, and reattempt pinning all messages.


If anyone else has a solution, I would greatly appreciate it!

Oct 15, 2020 2:12 PM in response to Calisson

I was not happy with the response, they insisted it had to be done from a computer because doing it there is safer. I said basically you expect me to go and buy a computer so I can do this and why does your updates always cause us to wipe our phones. No response back on that one. They also didn’t see that this was an issue with too many people.

Oct 18, 2020 4:56 AM in response to Calisson

I agree, they act like you are the only one with this issue. I had an appointment today at an Apple store, they were going to reset my phone and download everything back from iCloud. I canceled it because it’s ridiculous to have to try to fix the problem by resetting everything and re-downloading. I just hope they come up with a fix quickly. I like this feature.

Nov 17, 2020 8:43 AM in response to coleygomey

I have updated to iOS 14.2 and Big Sur on my MacBook pro. All my pinned messages stay pinned on Big Sur which is great. And at first iOS 14.2 seemed to be working great, all of them staying pinned. But now for the last couple of days, the one pinned group message with an Android user has started to disappear again. Before I could just delete a random text, like ones you get with security codes, and the disappearing pinned group would come back. Now that doesn't work. I have to edit pins and pin it again several times a day.

Dec 5, 2020 8:41 AM in response to vlrech

I realize that Apple and Android are competitors and I understand why Apple may not LIKE Android, but why does Apple have to take that out on all of US--the iPhone customers that have made Apple who they are today (financially speaking). We can't help it if some of our contacts are not perfect and don't use Apple. But Apple refuses to play ball with Android users.


Really stinks, APPLE!

Dec 6, 2020 5:32 PM in response to coleygomey

This is happening to me. I have IOS 14.2


I have 9 messages pinned, 2 group messages and 7 individuals. Every time I close my Messaging app and reopen it back up, one of the group messages is unpinned! It's always the same one. Sometimes when I go to add it back in, when I click "Done" it will disappear again. I reset my phone, which did not help. It just started happening now and I have had ios 14.2 for a little while now.

Jan 3, 2021 11:25 AM in response to rrafuls

So here's what I wonder: is this issue even on Apple's radar to fix? I submitted a bug report, at least I think I did, but beyond our little echo chamber here, is there a way to find out if anything is going to be done, ever? Or is this inaction Apple's way to try to get us to tell all our Android-using buddies to leave their platform of choice, because pinned text groups that they are members of don't stick in our iOs texting app?

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Messages not staying pinned in iOS 14 on iPhone

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