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Ever since I updated to iOS 14, Apple Music plays on my phone constantly. I can’t turn it off or swipe it off the screen. I turned it off in settings but it’s still on ALL the time. This is driving me crazy. Please help.
iPhone SE, iOS 11
Hi mj2801,
We see you're having some trouble with your Music app continuously playing a song, and we'll be happy to help work with you on this.
To start, does this happen with any other app that plays audio, or just the Music app? Does it occur when using headphones or through the normal speaker?
Have you updated your iPhone to iOS 14.0.1? We released this update not too long ago. If not, let's backup and try that update.
Let us know what you find, and we can go from there.
All the best.
Hi mj2801,
We see you're having some trouble with your Music app continuously playing a song, and we'll be happy to help work with you on this.
To start, does this happen with any other app that plays audio, or just the Music app? Does it occur when using headphones or through the normal speaker?
Have you updated your iPhone to iOS 14.0.1? We released this update not too long ago. If not, let's backup and try that update.
Let us know what you find, and we can go from there.
All the best.
Can’t turn off Apple Music on iphone
