Logitech combo touch keyboard case with trackpad for iPad 8 gen trackpad not working

I believe it’s better to do the back up of iPad and do the factory reset. I did the same thing on my iPad and it worked perfectly.

Hi, you can try to go to the settings of your ipad, general,trackpad and make sure everything is ‘’swipped on’’, hope this helps!

i find out for me, that i had to type on the i pad screen the q w e cntrl buttons, my wrong wasd that i wrote them on the. Keyboard, but u have to do. it on the. screen and then is in the bottom left the update there then you have to Click on the alt/option Button and on the middle of the left side is the ,, there is a update ´´ button ´ and u have to click to it, but its difficult to see and then is the update loading and at the least of the loading , the update is there and the touchpad is also working

Hi, you can try to go to the settings of your ipad, general, trackpad and make sure everything is ‘’ swipped on’’. Hope this helps!🤞🏻

The app screen shows a picture of the keyboard. Press the keys on that picture.

Don’t know if this is still useful. I tried the Q+W+E + Alt and it didnt work. Then I turned my device off and back on, the trackpad started working as usual.

Contact Logitech

Give it another software update and see if that fixes the point issue

I bought a 10 .2 point to iPad seventh generation which is working great put my issue is I bought the logitech combo keyboard with trackpad for the update it was working fine after the new update the trackpad no longer works everything else works what the track pad when I search the Internet winter logitech‘s website they don’t have a solution to this problem.

Good morning, the logitech works fine unless i turn on assistive touch but i’m learning to live without it, the dedicated keys are helping a lot plus i really like the feel of the keys. I did not buy it from apple but through logitech and they sent a replacement plus gave me a full refund with their apologies! So i have a free keyboard case, so all and all it’s not too bad and it is my understanding that the apple magic keyboard is also affected.

Stay well!

I’m sorry to hear that, did you reach out to Logitech? All their agents are not equal in technical expertise, the name of the gentleman that helped us at Logitech is : Shrivatsa Aithal .

Hope this helps!

I've tryed it all. I ended up contacting logi tech support which I must say is the absolute worst I've ever dealt with and they are supposed to be sending a replacement but over 2 weeks late and nothing. I can't even get in touch with anyone either

This did not work on my combo touch. Q+W+E and the ALT key did not trigger the app to do anything.