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Shared Mailbox IMAP iOS14 Problem

Hello

Guys!

I do not know you guys having issue with (IMAP) shared mailbox after iOS 14. since I updated my iPhone my shared mail box is not synchronizing and not retrieving mails and folders.

Even I deleted account and reset again nothing changed.


My Settings is (also see screenshots)

Name: Name of Shared Box

email: sharedmail@domain.com

Description: Description

Host Name: outlook.office365.com

User Name: usermail@domain.com\sharedmail

Password: *****

SSL: On 

SMTP: smtp.office365.com

Username: usermail@domain.com

Password: ****

SSL: On 


Anyone has idea?


iPhone 11, iOS 14

Posted on Sep 22, 2020 6:28 AM

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Question marked as Best reply

Posted on Oct 21, 2020 11:04 PM

Hi guys,


I fixed this issue on a iPhone 8 with iOS14.1 installed by setting a password on my shared mailboxes.


  • go to office365 management panel
  • go to users/active users
  • select shared mailbox
  • click on set password below mailbox name
  • set a password
  • go to the mailbox on your iOS device, config is like you would before
  • remove the mainaccount@ and the slash, leaving only the shared mailbox address
  • enter the new password for the box


Should be working again


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Shared Mailbox IMAP iOS14 Problem

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