Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2018 Macbook Pro recovery

I purchased a used 2018 MacBook Pro and the previous owner erased his info. It appears as if he erased the recovery system on the drive as well and I cant start a reinstall of the OSX. The internet recovery gets to the globe but fails to complete. I'm doing this on my home wifi is that the problem? I don't normally have issues with the wifi.

Posted on Sep 22, 2020 7:05 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2020 8:00 AM

ViragoPaul wrote:

I purchased a used 2018 MacBook Pro and the previous owner erased his info. It appears as if he erased the recovery system on the drive as well and I cant start a reinstall of the OSX. The internet recovery gets to the globe but fails to complete. I'm doing this on my home wifi is that the problem? I don't normally have issues with the wifi.


Try a different Network

or try an Etherenet connection for faster/more reilable internet.


Option Command R internet recovery

How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904


1 reply
Question marked as Top-ranking reply

Sep 22, 2020 8:00 AM in response to ViragoPaul

ViragoPaul wrote:

I purchased a used 2018 MacBook Pro and the previous owner erased his info. It appears as if he erased the recovery system on the drive as well and I cant start a reinstall of the OSX. The internet recovery gets to the globe but fails to complete. I'm doing this on my home wifi is that the problem? I don't normally have issues with the wifi.


Try a different Network

or try an Etherenet connection for faster/more reilable internet.


Option Command R internet recovery

How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904


2018 Macbook Pro recovery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.