WhatsApp Calling not working after iOS14 Update

I too had the same problem. Basically followed instructions from tahirnazir and this worked😀

Background: when I initially upgraded to latest version 14.1. A message popped up at the end asking WhatsApp wants access to ...’local network...’ I can’t remember the exact wording. I thought it was dodgy and declined access.

This is when I started having problems with audio/video call feature on WhatsApp. So either allow WhatsApp access when upgrading or go into settings > WhatsApp > select local network to update. The problem has been resolved for me and all WhatsApp features are working as before.

Exactly my problem. No way of getting WhatsApp to pop up the question ‘ do you want to give permission to access Local Network?’

I am communicating with WhatsApp help department at present but no help from them yet.

Told by WhatsApp support that the only way to resolve was to restore phone. After restore nothing had changed. WhatsApp still did not appear in ‘Privacy’ ‘Local Network’. But I made a call and the pop up box appeared.....’do you grant permission for WhatsApp to access your local network?’ When I agreed, it now appears in ‘Privacy’ ‘Local Network’ and I can now make calls perfectly........so problem resolved.

note: follow Apple’s instructions carefully when doing restore.

after 14.2 upgrade

I turned on the new button in the whats'app to local network

reset network setting

restarted the phone nothing worked can't call using wifi have an older iphone i don't upgrade any more it works perfect

please share in details if any one found a solution

Yes I have started to face similar issue too.

I am using iphone Xs ios 14.2 and did a test call from my phone to my wif's phone which is also iPhone XS ios 14.2. I did a video call test and I get the error saying reconnecting and the video call becomes very choppy and eventually have to hang up the call.

When I switch to LTE, the quality of the call improves, but I can't keep using my data.

I have re-installed Whatsup, rebooted my iphone several times, but still no luck.

Hello,

Whatsapp audio/video gets disabled for me automatically after an update to IOS 14.3. Can someone suggest something? Restarting the phone works for some time but again the same issue.

Thanks in advance.

Worked!! Thanks.

One of the phones we updated to IOS14 was giving problems with Whatsapp calling. Other phone didn't update yet due to spaace problem has no such issues, no such feature either. Time to rid off of Whatsapp...

When I open settings then whatsapp the only things showing are

Contacts

Photos

Camera

Siri and search

Notifications

Background App Refresh

There is nothing about local network or calls only had this phone for 2 weeks so am new to iphone any help appreciated

Wajeed thanks for the reply but as I said I don’t get half of the information shown in your photo this is all I get

Contacts

Photos

Camera

Siri and search

Notifications

Background App Refresh

there is nothing else showing

Thanks a lot lakitaa . Your solution worked perfectly for me. By lowering the WiFi router security firewall protection setting to Low (previously it was set to High) , I was successfully able to have a smooth WhatsApp Vedeo and Audio calls using WiFi option , successfully tested both incoming as well as outgoing WhatsApp Video/Audio calls (along with 4G LTE mobile data turned on in parallel to WiFi).

I tried all previous suggestions (turn on Setting -> WhatsApp -> on Local network , turn on Settings -> Privacy -> Local network) and both these important solutions did not help.

Interestingly even after updating iOS version to 14.2 (or 14.2.3 ?) , my iPhone did not have any problem, until the home WiFi router was upgraded to a new Nokia ONT (Fiber modem) plus inbuilt WiFi router combination. Thats why I was not fully convinced with the iOS update itself (which earlier suggestions relating to Local Network setting pointed out). So, its quite likely that recent WiFi router updates or WiFi router settings relating to network security such as FireWall level has interfered with the WhatsApp audio/Video calls. Before modifying the firewall security level (to Low), i did a small experiment viz., using another Android phone as a HotSpot and using that WiFi connection in the iPhone . Surprisingly in this combination, iPhone was successfully able to make both incoming and outgoing audio and video calls. This successful experiment gave me the confidence to lower the WiFi router 's security level setting and then could finally conclude and solve the problem. Thanks a bunch . note: This resolution summary (3 or 4 solutions provided so far) needs to be formally sent out to the Apple dev. / support team community and to that of WhatsApp tech support team. Both companies need to have a clear blog / vlog / tech-note explaining this problem and the potential solution(s).

Note: still we need to find out exactly how the iOS upgrade has exposed these inter-dependent intricacies between router/firewall/OS/hotspot settings. Interesting corner case that has been hiding for long term and just got exposed as part of iOS 14.2 upgrade process. It will be nice if the tech-note or blog explains the technical details for software enthusiasts like me.

Best regards and thanks again.

I'm also having Same issue. WhatsApp Calling feature does not work, normal messaging works but the Video / Audio Calling is not working even on WIFI. It was working before update

I have the same issue. I tried this and it worked! Thank you

I just upgraded from a 11 pro max to 12 pro & it never asked me for local network & i can’t make calls at all. the setting isn’t showing up for me either

Thanks a ton dude. This method worked for me. Turn on local network while you open WhatsApp in settings. Thats it !