WhatsApp Calling not working after iOS14 Update

Yes I’m also having problems with WhatsApp calling on my device with iOS 14. I have gigabit fiber optic at home and 2 Wi-Fi access points hardwired into a gigabit Ethernet network. However, if I try to make a WhatsApp call I see WhatsApp says the Wifi connection is “poor” and it is switching to cellular for better signal. This causes to call quality to plummet to the point of being unusable. If I immediately call back using an iPhone on iOS 13 the call goes through with no problems. Speed tests take during call attempts show 500-950 Mbps with a 2-3ms ping. So the problem is not the network; it’s the iPhone running iOS 14.

I’ve been running into this same issue and have tried every proposed solution I could find. Does your apple device have any installed profiles? I found that mine is managed by my company and has a profile that allows them to manage the device. I think it’s an issue that affects devices running the latest version of iOS, and it seems the only solution would be for WA to release an update to work with managed devices with profiles. It’s the only explanation I have been able to find, but basically, I am still have the issues :(

I have a similar problem.

Go into settings.

then tap on WhatsApp.

look for 'Local Network'

mine is turned off.

i suspect this is the culprit as I don't remember ever seeing that setting!! Before ios14

I have not had a chance to test this though.

I hope it is the solution.

Same exact problem! No fix. iPhone 12 Pro Max - SIM + eSIM (if that counts .. )

Tried:

• Reinstall WA
• Reset network settings
• Multiple reboot

Calls on 4G are working fine. Calls on WiFi througn VPN, are working fine. Disabling VPN, causes infinite "reconnecting" issue.

No WhatsApp setting on Privacy>Network. No opt-in after reinstall.

i

I had the same issue, none of this worked and finally the below steps worked

1. Go to settings whattaspp - > Turn off Local Network
2. Go to settings and Reset Network settings
3. Go to Settings -> Whatsapp -> Turn on Local Network

Alas, the whatsapp calling starts working.

I had the same issue. WhatsApp voice and video calls worked perfectly fine, but after updating to iOS14 I just kept getting a grey screen and it said reconnecting.

I don’t understand the reason behind this but I reset my network settings and it worked perfectly fine since then

Hope this is helpful

Switching 'Allow Whatsapp to access local network to ON' fixed it for both my wife and I. But things were fine before the iOS 14 update. Go figure.

I miss the days of the pulse dial rotary telephone. It Just Worked! way better than this modern tech. Sure, it wasn't portable, but when you needed it it was there for you.

Same issue here, tried all the options - Airplane mode, Wifi switch On and Off, Cellular On and Off, Local Network is ON- nothing worked I took a backup of phone and then did a reinstall of IOS14 and then Whatsapp worked for couple of hours and then again same issue - Audio and Video calls are not working. Have a 300 Mbps line at home and also Cellular speed is 15-20 Mbps.

Tried reinstalling IOS14 - Whatsapp worked for couple of hours and again same issue. Checked with my brothers Iphone on IOS13 - no issue - calls works smoothly.

This is compatibility issue between whatsapp and IOS.

Reached out to Whatsapp but seems it is going to call center team - the guy is telling me to check Wifi settings and my network which actually is not the problem.

Same issue here with whatsapp

backup is no problem

after upgrade faced this issue, went for factory reset then whatsapp calling started working now yesterday updated to 14.0.1 and now back to square one whatsapp calling does not work.

you get messages your WiFi prevented calling turn it off, after Turing WiFi off I get message you mobile network prevented calling

I have the same issue. I called Apple Support, and they said that the problem is with WhatsApp. The app is not updated to hold the iOS 14, so that's why video and audio calls fail. And that we should be on a lookout for an app update from Whatsapp.

Hope this helps.

I did check that. It is already on. I uninstalled and installed WhatsApp, restarted my phone, tried VPN, changed WIFI Network. Nothing helped.

I can confirm that it is due to the OS update because I just talked to my friend, got an notification for 14.0.1 update, updated the OS; then called my friend and it didn't work.

Now I am just hoping that a new OS update or Whatsapp update should fix it.

Did you look for it within the Whatsapp app?

you May find it if you go to your Iphone settings > scroll down until you see Whatsapp >

click > you should see Local Network next to Location/Photos/Microphone...

I tried everything, switched off the phone, even for 5 minutes😁, went to airplane mode, “uninstall” and re install the network, delete and re install WhatsApp, .... Still no sucess and yes my phone is on latest IOS version 14 01

I had the same issue with WhatsApp. None of the below solutions worked for me. What did work, though, was turning my firewall setting down to low (in the router's settings). Immediately I was able to make calls again. It seems that when the firewall is set to medium/high, it blocks WhatsApp calls.

How to set the firewall settings to low:

1) Open the router's configuration page (usually this is http://192.168.0.1/ or http://192.168.1.1/)

2) Enter the username and password (usually username is Admin and Password is Password, yours might differ)

3) Go to the Firewall Protection Menu (will vary from router to router, but isn't difficult to find)

4) Either turn firewall off or set it to low (I recommend low)

PS

Do not delete and re-install your WhatsApp without taking a backup. You will lose all unsaved data.