Safari update to 14.0 broke Youtube?

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Level 1

11 points

Safari update to 14.0 broke Youtube?

I let my iMac update Safari a day or few ago, to Safari 14.0. Now MANY Youtube videos won't play. Some still will, but most will not. I can search and get results and see the preview image (not motion video), but when I try to load and play an individual video, I get:

"An error occurred. Please try again later. (Playback ID:xxxxxxxxxxx)"

I've paused Ghostery and AdBlock, in case those were the problem. No joy.

Any other thoughts? I can't seem to identify why some vids play but most don't. It's not based on video publisher or 'channel,' because I can find certain videos that play properly from a given one, but most don't.

Any ideas?

iMac 21.5″, macOS 10.15

Posted on Sep 22, 2020 9:25 AM

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Answer 1

bulwnkl Author

Level 1

11 points

Sep 26, 2020 6:20 PM in response to Eric Root

Thank you both for the suggestions. The account(s) I use is (are) not Admin account(s). I do use a VPN, always, so that's not something that has changed. The same VPN doesn't cause trouble for the other browsers (Firefox, Opera), doesn't interfere on any other Apple devices, and didn't interfere before Safari updated to 14. As we used to do at IBM Service ages ago, I've isolated the problem such that I know what the _only_ thing that was changed on the system is. It's Safari 14. (-:

Completely uninstalling both the AdBlock and Ghostery extensions seems to have allowed the videos to play properly. Overall, that's not a good outcome.

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Answer 2

Eric Root

Level 10

685,251 points

Sep 26, 2020 6:55 PM in response to bulwnkl

You are welcome. Can you disable the extensions and have YouTube work? After disabling them, you may have to quit/reopen Safari.

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Answer 3

Oct 26, 2020 8:24 AM in response to bulwnkl

Hi, I am glad that someone is discussing about this issue and I faced the exact same problem. It all happen after I updated the latest Big Sur.

I noticed that all YouTube video with ads doesn't play, even after I uninstall my Adblock completely. I tried to search any files in my computer that are related to Adblock and delete it but still doesn't work. Is there any methods that I can try out?

Thank you

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Answer 4

Nov 29, 2020 3:57 AM in response to jingtian97

I have the same problem. I installed Big Sur yesterday and since then youtube on Safari is not working properly. The sound of the videos seem okay, but the image is constantly stopping. It works fine in other browsers like Chrome or Firefox.

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Answer 5

Eric Root

Level 10

685,251 points

Sep 25, 2020 1:23 PM in response to bulwnkl

If you are signed into YouTube, if you sign out do they play normally?

Are you running any anti - virus programs? Using a VPN?

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode.

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Answer 6

bulwnkl Author

Level 1

11 points

Sep 26, 2020 7:41 PM in response to Eric Root

Regrettably, no. I tried that, but even after re-start, I still couldn't get most videos to play (same msg as listed in OP). I'm just running with Firefox at this point. Perhaps I can re-try some combinations to see where things break entirely.

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Answer 7

Cyupa89

Level 1

13 points

Sep 25, 2020 10:15 AM in response to bulwnkl

Probably the ad blocker. The down side is that you can no longer use an ad blocker on Safari, which defeats the purpose, doesn't it, Apple?

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Safari update to 14.0 broke Youtube?

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