Mac OS Crashes

When I try to print from my HP printer my printer & computer crashed. Tried again, same thing.

iMac, macOS 10.13

Posted on Sep 22, 2020 9:04 PM

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3 replies

Sep 23, 2020 8:00 AM in response to Malbrick

Ok, thanks for the updates.


I do have a few more questions for you to try to help you get this resolved, if you don't mind:

  • Which exact make & model is this printer?
  • ... which model is your iMac?
  • ... and it is running macOS High Sierra (10.13) ... correct?
  • Was this always an issue or just started happening recently?
  • Have you tried another USB cable?
  • Have you tried performing a "factory default" reset on this printer?

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Mac OS Crashes

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