Geotag on photos not working since iOS 14 upgrade.

Ever since I upgraded to iOS 14, my iPhone does not show the geotag location at the top of each picture. Only the date and time it was taken. My camera settings are correct and my location settings are accurate, but it won’t show the location on the photos. The photos I have that were taken before installing iOS 14 show the location and geotag still. But any picture taken since the upgrade does not show the location.

Posted on Sep 23, 2020 10:28 PM

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Posted on Nov 12, 2020 1:09 PM

I talked with Apple Support and this issue is now fixed on my IPhone 11 Pro, OS 14.01

You have to go into Privacy again, and then toggle the Location off and then back on. Then the camera icon will now appear under Privacy, so then click on Camera, then select allow location while using device. That fixed it. Before the Camera icon wasn't appearing under Privacy. So, toggling location off and then on again somehow reset it.

314 replies

Feb 10, 2021 4:21 PM in response to _Kyle46_

Yeah guys, I left my phone overnight to charge and it automatically updated, I was so angry when found out. Sure enough, the bugs are back.

this photo was taken at my college dorm. I am 46 minutes away from my actual house, yet it tags the location as “Home”. It’s really annoying because 14.2 had the issue fixed, it seems like every update it comes back.

Feb 10, 2021 5:33 PM in response to JasonL1292

The geotagging is being inaccurate since iOS 14.2. Whenever you have taken multiple pics in various locations, the iOS will choose the one location you took pics the most and mark basically all the pics u took in the single day with that location. But when you scroll up it gives u the correct address.


Btw I changed my region yesterday and then all the geotagging disappeared and I’ve no way to bring it back


[Edited by Moderator]

Feb 10, 2021 5:40 PM in response to _Kyle46_

I disagree. I believe the issue can be solved again if we get enough people talking about this, the main issue is that many people don’t know about it. It’s kinda unacceptable because new updates are supposed to resolve issues, not bring new ones? I don’t know what they did but the photos app was working perfectly fine before I.O.S 14. It can’t be that hard for them to fix whatever is going on.

Feb 11, 2021 5:20 AM in response to JasonL1292

Well I tried before but it didn’t get any upvote. And cause I’m a bilingual so I have to type both Chinese and English. Then I use the “stroke” typing method to type Chinese characters but then it always deletes some strokes for me before I’ve picked the right word even I’ve typed them.


I mean I type Chinese only when talking to my parents and relatives so it doesn’t bother me too much. Just when it happens it does frustrate me a lil bit.

Mar 31, 2021 4:37 AM in response to Rurrell

Same problem for me. It appears suddenly when I was on holidays.

one day, it works fine, and the day after, I got the problem.

So for me it is not due to an update but it is a problem on the photo store in iCloud.


on my Mac, I change the location and after I restore the default location and the good location appears but the day after it disappeared again.


Very sad with this issue, and no solution.

Apr 15, 2021 6:47 PM in response to lets_go_apple

The issue remains in iOS 14.4.2 so y’all dun have to update it cause it will only bring u battery drain with no other improvement.



Y’all Apple won’t fix any problem other than adding battery drain issues. To avoid further trashing your iPhone I think stop updating is the best way out. I mean I dun really use almost all its so-called new functions. Sacrificing the speed, battery and stuff juz for functions that i will never use is definitely not worth it.


idk y my stupid finger chose to download the iOS 14.4.2 (was at iOS 14.2) and now the battery drains real fast every day. Seeking help at the Apple store or the Genius Bar is useless cause they’ll say try to factory restore everything but in fact it won’t help.

May 3, 2021 1:20 AM in response to Rurrell

Here is my annoying problem.

it occurred for 3 days when I was on holidays and it is very frustrating.

Of course, no update these days.


The place is good on an iPad on iOS 12.4, but on an iPad on iOS 14.5:


The place is wrong.


I try to disable iCloud photo and re-enable.

the library is rebuild but location is always wrong and only for these 3 days.

The phot others taken other days at the same place are well geotag.


May 25, 2021 3:42 PM in response to LeavingAppleMaybe

Hi @leavingapplemaybe! Mine do not work in my web browser either. And I reported this problem to Apple about 5 months ago and have a case. But Apple does not care enough about its customers to fix anything and they just string you along with non-answers, asking for more info and more screenshots and more screen recordings (I think just to appease you and make you think they are working on it). Then they never get back to you or respond with any kind of fix. Here was the latest response from them I received:


"I can certainly understand your frustration. When working on an issue, there are a lot of moving parts. This is not a hardware issue, so a physical repair is not likely to fix anything. When working on resolutions to issues, engineers need to determine the root cause of the issue, the components involved, the path to resolution, and how/when to roll out that resolution. It may be in the form of an iOS update, an app update, or something else. All of this is added to any other investigations and issues that the engineers are also working on. And while we take every issue seriously and work to resolve it, there are some issues that can take precedence, even if they occur after other issues - depending on severity and such. 


I am happy to take the review about the issue and send it up the line, that is not a problem at all. I am as high as the line of support goes - I would not have anyone above me to be able to pass this on to. Our engineering team does not take ownership of cases, that is left in our capable hands. We are then the point of contact for our customers as we work to resolve the issue at hand. 


I truly appreciate your patience and look forward to hearing any updates that you may see as we continue to work on this resolution. 

Jun 30, 2021 2:38 PM in response to LeavingAppleMaybe

A new response after I inquired about this issue again. What does everyone think of this?

Hello Ronnie,


Thank you for your continued support and follow ups. It is truly appreciated! 

I do not yet have any further information from our engineers on this matter. I know that they are working hard on a number of projects, including the current MacOS Monterey betas and release that is coming this fall. 

It is possible that the updates will be included in that, but I do not have any word on what the current status is.


I promise to let you know as soon as I have anything further! 


Sincerely,


Tom

Apple

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Geotag on photos not working since iOS 14 upgrade.

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