You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Some heic photos not showing in iMessages iOS 14

Since upgrading to iOS 14, when another iPhone sends me a photo, it is hit or miss if it shows in messenger. For the ones that don’t load, I can select the placeholder and view the photo like normal. It just doesn’t show in the thread, which is annoying. Anyone else having this issue or a solution?


The screenshot shows a series of photos my partner took. One loaded, but the others did not. I can press them and I can view them that way. I can also hit info under her name and in the photos section I can see them fine.

iPhone 11 Pro Max, iOS 14

Posted on Sep 24, 2020 5:32 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2020 9:54 PM

It’s extremely annoying and happening in more than just one particular contact for me. I never had this issue before iOS14. Is there way to increase visibility for this thread or have it get more traction? Really at a loss here.

Similar questions

19 replies

Some heic photos not showing in iMessages iOS 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.