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Watch Series 6 ECG Function

When I choose the ECG function on my new Apple Watch 6 I just get the screen ""Unable to install ECG Please try again later" Touching OK and watch just pings.


The ECG app is already installed under Health when viewing Watch Apps through my phone.


All the other Apps function perfectly.


Watch purchased in the UK and I'm based in the UK I understand that the function should work.


I've rebooted both phone and watch.


Any help would be appreciated.

Posted on Sep 24, 2020 12:00 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2020 12:41 PM

Thank you. The feature seems to have activated itself so everything working well.


Just as a comment on my new watch I'm most impressed with the battery life. It has been about 30hrs and that is after couple of workouts, numerous texts and a few phone calls, sleep monitoring and me playing with all the features.

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Question marked as Top-ranking reply

Sep 26, 2020 12:41 PM in response to Joseph_S.

Thank you. The feature seems to have activated itself so everything working well.


Just as a comment on my new watch I'm most impressed with the battery life. It has been about 30hrs and that is after couple of workouts, numerous texts and a few phone calls, sleep monitoring and me playing with all the features.

Sep 26, 2020 12:27 PM in response to AppleWatch6

Thanks for asking about the new ECG feature.


Check here for availability in your region: ECG


ECG requires the current non-beta version of iOS and watchOS. For additional help with the ECG feature on your Apple Watch, take a look at these articles.


Heart rate notifications on your Apple Watch - Apple Support


Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions, please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.


Take care.

Watch Series 6 ECG Function

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