ipad ios 14 mail doesnt work

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Level 1

9 points

ipad ios 14 mail doesnt work

I just updated my iPad to iOS 14. When I click on the mail icon to open, it flashes then shuts down. I have no access to mail via that shortcut. I have shutdown and restarted. Any suggestions?

iPad Air 2, iPadOS 14

Posted on Sep 25, 2020 9:48 AM

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Answer 1

Top-ranking reply

sterling r

Community Specialist

Oct 1, 2020 7:29 PM in response to mustlvdogs

Hello mustlvdogs,

Thank you for reaching out in Apple Support Communities. It's our understanding that the Mail app unexpectedly closes, when you attempt to open the app. We'll be happy to help.

To help troubleshoot this behavior, we recommend to follow steps one through four in this helpful article: If an app unexpectedly quits, stops responding, or won’t open

Please let us know if that helps.

Best regards.

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Answer 2

mustlvdogs Author

Level 1

9 points

Oct 2, 2020 8:53 AM in response to sterling r

i had tried all of the above and nothing worked. However after multiple efforts and removing the mail app and reloading and restarting multiple times, my mail started working again.

thank you for the support, evidently sometimes these glitches happen. I’ve just noticed more of them recently than ever before in the 40 years of using Apple products. I hope that will change but with more complexity come more issues, so there is that.

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Answer 3

sterling r

Community Specialist

Oct 2, 2020 10:59 AM in response to mustlvdogs

mustlvdogs,

We're glad to hear you're able to use the Mail app now. Thanks for getting back to us and for providing that update.

Have a wonderful rest of your day.

Take care.

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ipad ios 14 mail doesnt work

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