Touchscreen acting strange after iOS 14 update

I have an iPhone XS Max and I’ve just updated the phone to iOS 14.


Areas of the screen becomes unresponsive many times during the day. Locking the screen and unlocking it again seems to temporarily fix the issue. Removed the screen protector, and restarting the phone doesn’t seem to fix the issue. Updated to iOS 14.1 and the issue remains to emerge every once in a while during the day making it difficult to operate, navigate and especially type on the phone.

iPhone XS Max, iOS 14

Posted on Sep 26, 2020 2:24 AM

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Posted on Oct 2, 2020 4:25 AM

I found a fix that might work for others with this issue (especially if typing is the problem). Go into your keyboard settings (settings-general-keyboard) and disable the slide to type function. After disabling that function, my keyboard is no longer the bane of my existence.


This issue had been driving me insane since it makes the phone almost unusable. Hopefully it stays fixed and Apple resolved the issue WHICH IS CLEARLY A SOFTWARE PROBLEM!!!

299 replies

May 31, 2021 12:01 PM in response to h_alneyadi

So I have found the only way of temporarily fixing it is to lock my screen and then I can unlock my iPhone and it’s back to normal but is Apple going to resolve this issue? Anytime I slide up to go to a different page or open a different app it stays on that blank screen like I’m sliding up then like I said I had to lock my iPhone and then unlock it and I can go back to doing what I’m doing

May 17, 2021 2:50 PM in response to h_alneyadi

I have the iPhone XS MAX and I also experience the "ghost" touch issue.

Did anyone found a solution for this issue?

Are there any lawsuits regarding this issue?

Very odd that Apple has a repair program for the iPhone X but not other iPhones with the exact symptoms.

I had a chat with Apple support and they suggested to :

"Can you please go into your keyboard settings (settings-general-keyboard) and disable the slide to type function and restart the device and check how it goes."


I can only guess Apple knows about this issue and ignores the customers.



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Touchscreen acting strange after iOS 14 update

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