iOS 14 and iOS 14.0.1 Sound Issues

Ever since updating to iOS 14 and iOS 14.0.1, I’ve had sound issues with the iPhone 11 Pro. Sound volume is extremely low for calls on speakerphone, watching YouTube videos, and listening to music.


Has anyone else experienced these issues?

iPhone 6, iOS 12

Posted on Sep 27, 2020 8:40 AM

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Posted on Oct 10, 2020 6:47 PM

The Apple rep first had me plug my phone into a pc then update my iTunes software then press the volume up button release then press the volume down button release. Then press the power button and hold it down until the phone rebooted to the Apple.

then I went on iTunes it should have a message pop up that says downloading I’m not sure what but it took about 25-30 minutes it looks like it’s just sitting there but if it says downloading your good. Once completed it asked you to pick a date to restore to I went back to before the update. Once it finished I setup my phone up like new but all my info came back and the sound is working weird thing is the software is the update. Good luck

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Question marked as Top-ranking reply

Oct 10, 2020 6:47 PM in response to DJaiswal

The Apple rep first had me plug my phone into a pc then update my iTunes software then press the volume up button release then press the volume down button release. Then press the power button and hold it down until the phone rebooted to the Apple.

then I went on iTunes it should have a message pop up that says downloading I’m not sure what but it took about 25-30 minutes it looks like it’s just sitting there but if it says downloading your good. Once completed it asked you to pick a date to restore to I went back to before the update. Once it finished I setup my phone up like new but all my info came back and the sound is working weird thing is the software is the update. Good luck

Jan 28, 2021 6:03 AM in response to Wolfpack20

Apple Support chat fixed this problem on my iPhone 8. I had the same problem as described above after updating from 13.7 to 14.4.


Force restart your device like so: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


Force Restart fixed my problem and now the device plays music at normal (pre-update) volume.

Oct 11, 2020 4:52 AM in response to Bruno-Apple

i Had to plug my phone into my computer. Open iTunes. First Press the sound up button release the the sound down button my phone. Then hold the power button in until a message pops up on the computer screen. It will say downloading or something. The phone goes to the apple symbol. This takes a long time for the download to finish. About 25 minutes for me. Once it finished iTunes said complete my phone was reset I had to put in my info on my phone but all my info came back. With the update and sound. I got this from apple

Nov 13, 2020 2:04 AM in response to Wolfpack20

I ah this issue with my earpiece until this morning, I thought it was an issue since I upgraded to IOS 14 in september. I upgraded to ISO 14.01, 14.1 and finally 14.2 but still had the same issue, the sound was very low through my earpiece. After reading some comments here, I used a Q-tips mixed with alcohol (rub hand solution) and cleaned it.... miracle it's working, I couldn't believe it but I can ear clearly again when someone calls me or let me a vocal message. Good luck people, hope it helps.

Oct 21, 2020 8:01 AM in response to Wolfpack20

After having this issue since updating to iOS14, no software update helped. BUT, last night after reading this feed,I got some alcohol and a q-tip and cleaned the ear speaker and lower speakers. A friend called and I could actually hear them! I’ll post an update if this works with other calls. Maybe with all the hand sanitizer etc, it gets clogged? No proof this is a real fix because I only had one call. I’ll be back later to share how this goes with other calls.

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iOS 14 and iOS 14.0.1 Sound Issues

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