iOS 14 and iOS 14.0.1 Sound Issues

Ever since updating to iOS 14 and iOS 14.0.1, I’ve had sound issues with the iPhone 11 Pro. Sound volume is extremely low for calls on speakerphone, watching YouTube videos, and listening to music.


Has anyone else experienced these issues?

iPhone 6, iOS 12

Posted on Sep 27, 2020 8:40 AM

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Posted on Oct 10, 2020 6:47 PM

The Apple rep first had me plug my phone into a pc then update my iTunes software then press the volume up button release then press the volume down button release. Then press the power button and hold it down until the phone rebooted to the Apple.

then I went on iTunes it should have a message pop up that says downloading I’m not sure what but it took about 25-30 minutes it looks like it’s just sitting there but if it says downloading your good. Once completed it asked you to pick a date to restore to I went back to before the update. Once it finished I setup my phone up like new but all my info came back and the sound is working weird thing is the software is the update. Good luck

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373 replies

Oct 15, 2020 3:32 AM in response to raees146

No, for me increased the issues. Wifi up and down and not network. People all of sudden cannot hear me on call. (Cleaned the mic as noted above - no difference) when I call someone every first time it fails and I have to call people twice to make a call.


in summary no don’t upgrade to 14.1 as now my phone is just very annoying and having to use landline as a result and computer for internet. Virtually ruined my use of it.

Oct 16, 2020 12:47 PM in response to Wolfpack20

I have the same problem, it is make me really upset.

Last time, with some update i think it was ios 12, i lost the batteries of my iphone 5, iphone 6 and iphone 6 plus, immeditely after making the update. I went to Apple store they said it wasn't from the update version!!!!!


After updating to 14.1, i lost the sounds in my iphone 7, I thought it was from the headset, ( i tried to cleaned, i destroyed) I now I cannot use my iphone 7 because of this problem. If apple will not fix this problem, i will not use iphones any more.

Oct 17, 2020 10:57 AM in response to Mr-White-1988

Also I was meant to get a Phone Call Back this week! From Apple regarding this issue from someone called Eileen based in Ireland!, can’t see that happening!.

Multi Billion Dollar Company and cant even give your customers who buy your overpriced products the decency of a call back!.

Was thinking about upgrading my current Handset (11 Pro) to the 12 but think I’ll leave it now!.

Oct 22, 2020 6:42 AM in response to agerson24

Having the same issues as agerson24...

one text will be fine, then I lock my phone and BOOM!! The lock sound ‘sounds’ like the speaker cracked!! I checked all volume settings, and all levels are at the lowest possible. (Set to adjust with volume buttons as well)

should have known when I saw “this update assists with ApplePods...” that I should have held off... I don’t have any applepods !!

crappy update Apple considering this doesn’t assist all of your clients! Did you even test the update with iPhone Xs??

hoping you get a fix to this b4 my speakers get blown!! But not holding my breath considering these sound issues have been going on for some time now!

shame on you Apple... and all just to prep for iPhone 12 and the holidays coming ??? 🤬

Oct 22, 2020 5:26 PM in response to iStealth_

I’m having the same issue and apple doesn’t seem to understand what the **** is going on. They sent me like 7 articles about how to fix everything but the issue I’m having. I’ve been using the plug in the phone ear buds in order to hear. I ordered a new phone today only because I had insurance. I’m done with apple’s ******** when my contract expires.

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iOS 14 and iOS 14.0.1 Sound Issues

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