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User profile for user: m_rider
m_rider Author
User level: Level 1
11 points

Turn off iCloud photos without deleting photos from my device

I have an iPhone 6s fully up to date on iOS14 and I want to import my photos to my PC (NOT a Mac). However, when I choose to import from my phone I find that roughly 800 photos/videos aren't available to download because they are in the cloud and not on my device.


I have turned off Optimize iPhone Storage and turned on Download and Keep Originals in my iCloud Photos settings, but when I go to turn off iCloud Photos I get a pop up saying that 1,673 full resolution photos and videos haven't been downloaded and if I continue I will lose all of those photos/videos.


Is it just that the photos are still downloading to my phone? I have about 18gb of space left (which should be enough) and I haven't noticed my photo storage getting larger


I am not too certain how to proceed from here, do I just need to wait for the photos to download? How will I know when they are finished downloading?

iPhone 6s

Posted on Sep 27, 2020 9:12 AM

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User profile for user: Eric--F
Eric--F
User level: Community Specialist

Oct 3, 2020 5:54 PM in response to m_rider


Hello m_rider,


Thanks for asking the Apple Support Communities for help with downloading Photos from iCloud.


If you are using iCloud for Windows, the photos should automatically download to your PC: Set up and use iCloud Photos on your Windows PC - Apple Support


Or, you can download them using your internet browser: Download iCloud photos and videos - Apple Support


This ensures everything in iCloud is saved on your PC prior to making any changes. Thanks and have a wonderful day.

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Turn off iCloud photos without deleting photos from my device

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