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Homepod error when trying to use shortcuts

When I tell Siri on my Homepod to run a shortcut I've created on my iPhone it responds saying "I can't play from shortcuts on this device"


iPhone 11 Max Pro: iOS 14

Homepod : 13.4.8


I have enabled My Location from my iPhone

I have enabled Personal Request

The shortcut works just fine on my iOS devices


Any help would be greatly appreciated.

Posted on Sep 27, 2020 10:22 AM

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Posted on Oct 4, 2020 8:38 AM

Hello jhc85!


We see you are having some issues with playing shortcuts from your HomePod and we are happy to help. Are the shortcuts you are trying to use ones that have worked with your HomePod before? Some shortcuts are unable to work directly via your HomePod: Run shortcuts with Siri, the Shortcuts app, or Siri Suggestions


Have a great rest of your day.

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Question marked as Best reply

Oct 4, 2020 8:38 AM in response to jhc85

Hello jhc85!


We see you are having some issues with playing shortcuts from your HomePod and we are happy to help. Are the shortcuts you are trying to use ones that have worked with your HomePod before? Some shortcuts are unable to work directly via your HomePod: Run shortcuts with Siri, the Shortcuts app, or Siri Suggestions


Have a great rest of your day.

Homepod error when trying to use shortcuts

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