Stuck on activation lock screen

I can't get pass the apple ID activation lock screen. Got a iphone 6s plus from my brother who bought it from his friend. But he is no longer here. So, I can't even get any information from a dead person. Help Please.

Posted on Sep 28, 2020 8:47 PM

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1 reply

Sep 28, 2020 8:57 PM in response to cheerioeg6

Activation Lock Problem


If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner, then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. For a deceased owner see How to request access to a deceased family member's Apple accounts - Apple Support. Note: there is no guarantee that anyone can gain access to the device.


About Activation Lock on your Mac - Apple Support.

Activation Lock - Turn off Find My iPhone.

About Activation Lock on your Apple Watch - Apple Support.

Turn off Activation Lock - Apple Support.

Need  to  disable  Activation  Lock  on an  iPhone  or  iPad?



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Stuck on activation lock screen

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