airpod audio quality using zoom

Hi, if you go to the bottom left on zoom where it says mute (or unmute) there is that small arrow if you then click on the built-in microphone (internal microphone) as the the selected microphone, your Spotify should work while you are on Zoom. But make sure when you want to participate in the Zoom call you switch the selected microphone to your AirPods again. I think this might be the only solution. I got new AirPods today and had that problem, but realized what the problem might've been.

Hey,

It sounds like you're having some audio quality issues with your AirPods. We can understand wanting to get that resolved. We want to help.

First, we'd recommend trying the steps here: If your AirPods Pro make crackling or static sounds

If the issue is limited to Zoom, you may want to check out the support articles provided by Zoom to see if they help: Zoom Help Center or contact Zoom support for further assistance: Zoom Technical Support

Thanks!

[Edited by Moderator]

the audio quality goes down because the zoom is on. It focuses the Zoom volume instead of spotify, it happens to everyone. I don't know if this was intentional or just a fault but its not just an anomaly so don't panic too much

Hello! I've have this issue in the past. Try going into settings (I'm assuming your macbook), and go to sound. Make sure your output is your airpods, along with your input.