Spinning wheel icon

Everyone else seems to get results from disabling dictation on keyboard settings.and setting Siri off, though you could try setting Siri to home button only .

14.5 may change things, who knows.

The empirical correlation between the traffic indicator and battery usage has not been demonstrated yet.

Hi so glad you managed to get this. I have told apple about you replacement. They offered me a refund but only onto a gift card. That is useless to me as i cant afford a different iPhone as the SE is the cheapest. Then they said i could swap to the 12 mini but i would have to pay the difference which i explained i cant afford After being passed around 4 different people and over hour on hold. They said they will right up and but a case forward to a different department for me to get the same exchange you did. I know like most of the apple managers he is lying and just trying to apse me. Because he said it Friday afternoon so his message wont be seen by the department who can make the decision till Monday then i will take them a few days to make a decision so me middle of next week. Then few minutes later said he would call me on Monday to tell me the out come. How can he phone me Monday. Apple a a joke and just fob you of with lies. He alos said as all managers do. Im dealing with your case now do you cant phone and speak with someone else you can only deal direct with me. I will send you my email when we finish on the phone so if you have any question email me dont phone. Of course he never sent me his email. I dont believe he will phone me on Monday either but if by shock he dose i 100% grantee he will say. the department revived the case he put forward and said no. all just lie after lie. But i will not stop

well I was utterly stupid to believe Apple. When I said they were going to put a case forward for me to get the same as Shawn12 and a replacement phone. They did not phone me back when they said they would they did not send me their email like they said they would. When I phoned to chase it up they said they couldn’t see any notes from the person I spoke to. And went back to the same old default there’s nothing we can do about this you just have to deal with it. I will continue to complain and they have said they will contact me again on MondayBut I’m not holding my breath. and even if they do contact me they will give me the same old fob off . I can’t believe Apple just utter sheer disregard for people I think it’s fine to sell phones to a a fault on and then just go tough deal with it we won’t cover that bit. I wish I did the powers and the money to take Apple on. But they know they’re untouchable and so just continue to sell products with faults on.

Correlation does not prove causation.

Publish screenshot pairs of 24 hour battery usage charts, one with dictation and Siri on, and another with them off (no constant spin) to compare the slopes.

5 days of each may indicate causation.

Otherwise you are being dragged into the mass hysteria with no actual evidence.

i’ve just excepted this bug in the SE 2020 phone and moved on . However plenty of other people who posted in this thread have already contacted Apple tech support with the battery drainage issue and they have done the research and confirmed that this is the case. I have no idea why you keep thinking there’s no issue here but it definitely shows your blind loyalty to Apple.

Open-eyed loyalty to truth and evidence based analysis.

My location services flag keeps changing colour from white to black and back again while my battery is used up quicker than I would like in an ideal world. One does not cause the other.

Keep on pushing Apple they will finally cave. They know this is a system fault I’m getting a refund under the The Sale of Goods Act 1979

as it clearly states in this act products must be sold as described. And as Apple do not disclose the system fault at time of purchase. The product is not sold as fully described. So it comes under misleading the buyer. Once I informed Apple of this and asked for a freedom of information request of all my casenotes and call transcripts to prove the lies I’ve been told. They quickly soon offered me a refund

do your research only some of the act was replace By the consumer rights act 2015 and the supply of goods act 1982. but part of it still stands. As Apple well and truly know and why they are giving me a refund.

LD150. I agree with your assessment on the correlation of the two; however I actually did a pretty good generic test. I took my SE purchased on the exact same day as my wife’s SE. I disabled Siri and dictation on hers. And kept my mind on. We have absolutely no apps whatsoever on the phone because I cleared back to new on both. After a full charge on both by the end of 8 hours mine with the spinning wheel and hers had no spinning wheel the levels are as follows: mine was at 67 percent and hers was at 18 percent. Mind you absolutely no phone calls or use in any form or fashion. Proof in my opinion spinning wheel does reduce battery

Obviously, he reversed the two devices in his description of his test. You both understand the point he was making.

And, is this not be the type of testing Apple should be able to do with their own products? Instead, it appears that you feel the consumer should be responsible for this? Most consumers probably only have 1 of these devices and are not able to conduct this type of side by side testing. I think we'd all assume that Apple has a surplus of these devices that could be used to test and identify the issue in all manners that both of you suggest. However, they choose to avoid it, and you seem put the responsibility on the customer for this issue - or deny it just like Apple does.

Do you both work for Apple?

Welcome, cmg71, to Apple Support Communities!

First, none of us work for Apple. We are all simply users, like yourself, trying to help other users.

As for whether, or not, Chancemyman «reversed the two devices in his description of his test» or reversed things in a different way, that I acknowledged “he” may have done, I will not make any such assumption.

It is up to «him» to indicate what correction may be appropriate.

Additionally, as I pointed out, “his” test is still inadequate.

As for Apple’s testing, they do perform extensive tests before any product is even announced, let alone sold.

However, anyone trying to lay a claim against another, is the one upon whom the “burden of proof” is lain.

Incidentally, since I am not privy to what «Apple does» or does not do, I have no evidence that Apple is «deny[ing]» that this issue exists.

If you go to the Doctors saying you are out of breath, don't be surprised if the doc asks "it is worse when you walk up a hill?"

That is not "putting the responsibility on the patient", it is simply standard diagnosis.

Halliday,

I, as well as others in this thread, have submitted Apple Care support cases regarding this issue. Apple has admitted this is an issue with their software and that many others have also submitted cases. However, nothing has been done for months.

So, Halliday, when does it become Apple's responsibility to address the issues that they admit exist in their product? Do those of us with the issue still have the "burden of proof", as you say, on us? Apple has the means and (I feel) the responsibility to do the "adequate" (in your words) testing. Why should this responsibility fall solely on the consumer when Apple admits the issue/bug with their software (they've admitted this to me directly). Again, they've done nothing to resolve it.

You said, "As for Apple’s testing, they do perform extensive tests before any product is even announced, let alone sold." However, Apple admits the software bug exists and you and LD150 defend Apple anyway, without personal experience with this software bug. And you push back on those of us who make the claims.

Yet you state this - "Incidentally, since I am not privy to what «Apple does» or does not do, I have no evidence that Apple is «deny[ing]» that this issue exists."

Why, then, are you (and LD150) commenting on this forum thread when you don't have any relevant information to share?

I've been through these steps with Apple already, as I've stated. I've filed a case and given all my background info. They admitted the software issue. What is Apple's responsibility now?

In your analogy, once the Dr. has gathered the necessary info from the patient, what is his/her responsibility?

Apple has got the info, what will they do? So far, the answer is "nothing". That's the point.

Chancemyman

Yes, Most of us understood what you meant to say. These other two guys just seem to enjoy “poking the bear”.

Neither of them have any relevant or useful information to share in this thread.

Thank you for the follow up clarification.