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Spinning wheel icon

I constantly have a spinning wheel icon on the top of my new iPhone SE 2020 by the WiFi icon. I have closed all apps, stopped background refresh and other common steps but no luck. I have the latest iOS. Any suggestions????

iPhone SE, iOS 14

Posted on Sep 29, 2020 11:49 AM

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242 replies

Feb 7, 2021 1:32 PM in response to LD150

I was told that Apple engineers don’t even look at that feedback link. That link is more for requesting features in future iOS versions.


When I called in to report this issue, I’ll was told that everyone having this issue needed to call Apple support to report it if they wanted it to be addressed. I don’t think that you posting that link is really gonna help anyone here. I agree that you should just stay out of this forum thread b/c your not helpful at all.

To everyone else having this issue - please call in to Apple support. This is a bug, the rep and engineers already admitted this to me (and others). Don’t listen to the trolls on this thread.

Feb 8, 2021 10:49 AM in response to Fantine

Apple Support is replacing my iPhone SE 2020 with a iPhone 12 Mini at no cost. After dealing with this issue since November when I updated to IOS 14.2, then 14.3 and now 14.4, I finally spoke with a 2nd level support adviser named Nicoya that understood the issue and agreed that my iPhone SE 2020 should be replaced with the iPhone 12.

Feb 8, 2021 10:57 AM in response to Community User

wow lucky you. i have spent over 15 hours on the phone do different people including 3 senior advisors finally after The technical team did tests on my phone they omitted It was a software problem replaced my phone with one with exactly the same issue when I complained about that. I just get told the issue is software doesn’t come under the warranty and I just have to deal with it. They won’t do anything a software is not covered under the warranty. I tried to argue and the fact I have disabilities still refused point blank to do anything about it. I so wish that replace mine it’s something that doesn’t do this or give me a refund. It really really does my head in and i have you use dictation

Feb 8, 2021 11:41 AM in response to Fantine

Ah...I posted a response because I thought this was a new question, then I saw that mine was the last in eight pages of responses and came back here to delete it...and apparently "delete" is not a function Apple lets us perform with our own posts, so instead I must come back and change the text to some nonsensical nonsense like this so it can uselessly take up space on the page. Great!

Feb 8, 2021 11:56 AM in response to LD150

LD150 it isn't just the iPhone SE 2020. 2 weeks ago, I updated my mom's iPhone 7 from IOS 14.1 to IOS 14.4. He phone immediately started having this same issue when using dictation. Just like my iPhone SE 2020, I turned dictation off on her phone and the spinning wheel stopped and has not returned.

Feb 8, 2021 12:27 PM in response to Community User

Actually I just used dictation for a minute on the iphone 7 and the spinning wheel stopped before the end. For Non english dictation it may last longer to get vocabulary from the web.

This is undoubtedly a SE2020 feature. Getting a teplacement SE2020 will not fix it.

The question that gets me all the flak on here is whether it is a battery burner or just an annoying cosmetic feature.

My thirst for empirical evidence has been seen as some sort of denial, which is not the case.

I will not return unless I find a remedy or I am addressed in person.


Feb 8, 2021 1:10 PM in response to VFL19

800-275-2273 is AppleCare: 800-APL-CARE. I've had it in my contacts for probably 20 years and more.


Crowdsourced determination of what is and is not a scammer's phone number has led to various databases listing lots of valid phone numbers being those of possible scammers. People get calls they find annoying or that they never even answer but whose numbers they don't recognize (and haven't put in their contacts, so they just look like random unknown numbers) and report them as scammers. They just want their phone to stop ringing, so they report the number. Enough of these erroneous reports, and the databases list the callers as possible scammers. Collection agencies, credit card companies, banks, all kinds of big businesses (like Apple) are not technically scammers...but they call a lot of people and so a lot of people report them and so they wind up on those lists.


The only time calls are made from 800-APL-CARE that I know of is when you've already spoken with AppleCare and your call's gotten cut off or they've agreed to call you back; they're only ever calling to help you with some problem you're having, as far as I know. But people forget about this, see the unknown number, and *boom!* - report the "scammer". Ah well...

Feb 8, 2021 12:59 PM in response to seb9316

hi be careful of that phone number being given for level 2 support. where the person says they got an iphone 12 replacement. i googled the number it looks like it is USA number and being used to scam people. please let me know if you know and different. but according to apple side it is definitely not a uk number

Feb 9, 2021 1:32 PM in response to Fantine

I reported this problem to Apple back in October, and nothing has been done to fix the problem. I bought an Apple iphone (my fourth) because I like and trust Apple devices. If you cannot fix the problem, you should refund my money or give me another iPhone model. Otherwise, you will lose a long-time customer. Spending the money to have an iPhone on which I cannot use dictation or Siri without the battery dying because the network activity cannot stop after Siri and dictation stops is ridiculous.

Feb 16, 2021 12:57 PM in response to jaynefromstockport

Its not a “default setting.” That makes absolutely zero sense at all— You mean to tell me they’re claiming the default setting is the wheel constantly spinning for hours and hours on end, draining the battery, when it’s not on any other iPhone that uses the same operating system??? What a load. That’s simply the answer they’re giving because they don’t have a fix for it.

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