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Level 1

6 points

Apple ID Sign-In authentication failure message

Cannot sign into iCloud on any device (iPad 11 pro, mbp15, iPhone x) when prompted to manage subscriptions, or to download anything from the AppStore. I get an alternation of "Authentication failed" & "An unexpected error has occurred".

I've sent an email to apple support, and will be awaiting their response - but I figured I'd post something here to see if anyone has had a similar issue or if anyone may know a solution.

[Re-Titled by Moderator]

Posted on Sep 29, 2020 5:50 PM

Best reply

Eric Root

Level 10

684,105 points

Posted on Sep 29, 2020 5:54 PM

There have been and are problems tonight. See the link below.

Apple - Support - System Status

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Apple ID Sign-In authentication failure message

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