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User profile for user: hera95
hera95 Author
User level: Level 1
6 points

Vertical green line and pink/green flashes on the screen when opening front-facing camera since updating to iOS 14

Hello! Since updating to iOS 14 (and later, to iOS 14.1), I've been seeing a single vertical green line on the screen whenever I open my front-facing camera. It stays on the same spot and is barely noticeable, but it's there. More recently, though, I've also been seeing pink and green flashes, and they are more prominent than the green line. They even show in the pictures/videos I take using the front camera, but they never appear when I use the rear-facing camera, or any other app/screen on my phone (an iPhone XS).


I've spoken with support and have run multiple diagnostics tests, all of which came back negative for hardware issues. I have also tried backing up and restoring my phone via iTunes, but that didn't fix anything. I did not have this issue prior to the update and was wondering if anyone else was having a similar problem? If so, were you able to resolve it?


Thanks!


Photo taken from rear camera


Photo taken from front camera

iPhone XS, iOS 14

Posted on Sep 30, 2020 7:05 AM

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User profile for user: i_rina
i_rina
User level: Community Specialist

Oct 6, 2020 11:48 AM in response to hera95

Hey there hera95,


It appears that you are having some issues with your front-facing camera after updating your iPhone. We would love to assist you with resolving this issue.


We appreciate you for completing independent troubleshooting prior to reaching out.


If the issue still persists after completing a restore, you may want to consider reinstalling the iOS on your device using these steps: If your iPhone, iPad, or iPod touch won't turn on or is frozen


When reviewing this article, pay attention to the steps mapped out in the section titled "If your device turns on but gets stuck during start up".


If the issue still persists after completing the reinstall, you may want to take the iPhone in for service to a local Apple Store or Apple Authorized Service Provider in your area. To find the most convenient location near you, check out this link: Find Locations


Hope this information helps!


Best wishes.

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Vertical green line and pink/green flashes on the screen when opening front-facing camera since updating to iOS 14

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