Airpod battery charge not displaying

Hi, when I used to open my AirPod case, the little pop up with the earpiece and case battery life would come up. This is now not happening on my iPhone. I can find it in the widget battery app but wanted to know if the battery life is supposed to still be able to show up on the screen by opening the case. I am not having any Bluetooth issues with my iPhone. I am up to date on IOS- updating didn't resolve the issue, neither did restarting my phone.

Thank you!


Posted on Oct 1, 2020 7:55 AM

Reply
1 reply

Oct 7, 2020 8:49 AM in response to Kislis

Hey there Kislis,


We understand the battery percentage for your AirPods is not showing up on your device when you open the case. We'll be happy to help.


You should be able to see the battery percentage of the case and your AirPods when you open the case and the case is near your iPhone. Note that they must be close together. For more details on this, check out the section "Check the charge status" here: Charge your AirPods and learn about battery life


If it's still not working after reviewing those steps, let's reset your AirPods with the steps on this page: Reset your AirPods


Let us know how that goes or if you have any questions. Cheers!

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Airpod battery charge not displaying

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