Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Provider network simlock

Hi, Im in curacao right know and I want to use a different sim but my iphone say my phone is locked, I already called vodafone but they said they cant help me so what do I have to do now?? Please help me cuz I want to use an other sim

iPhone 11 Pro

Posted on Oct 1, 2020 6:43 PM

Reply
Question marked as Best reply

Posted on Oct 1, 2020 6:46 PM

Only the carrier who holds the lock can unlock it. If that device is locked to Vodafone then only they can authorize an unlock. There is nothing Apple can do. Your issue is with the carrier who holds the SIM lock on your iPhone.


How to unlock your iPhone for use with a different carrier - Apple Support

2 replies

Provider network simlock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.