iPhone XR shuts down at 30% After updating to IOS 14

I got the iPhone XR last month at the apple store and everything was fine until I updated it to IOS 14. Now it shuts down at 30% and won’t turn back on until i use my charger. After plugging in the charger my phone finally turns back on and it says its battery is at 30%. Is there something wrong with my phone or is it just a bug for iOS 14? I called apple support and they couldn’t even figure out what the issue is. Does anybody know how to fix this or is also happening to them?

iPhone XR

Posted on Oct 1, 2020 9:22 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2020 9:27 PM

Open Settings ➔ Battery ➔ Battery Health : Here you will see your Battery Capacity and Peak Performance information. What is your Battery Capacity? What does it say under Peak Performance?

If the Battery Capacity is greater than 80% and Peak Performance is stated as normal then try the following-

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

24 replies

Jan 24, 2021 7:51 AM in response to Vxtruly

I have a similar problem, but my XR is older. Recently it just re-boots and will not come back on until it has charged a little. The battery shows as 30% very quickly. Battery health is 91%


I also have a problem with the audio level when used as a normal phone (not hands free). Is has gone quiet. It works well "hands free" which is the way I now have to use it for calls.


Any thoughts appreciated. Thanks


Mar 15, 2021 11:32 PM in response to MikeØ4

No it didn’t work. Contacted Apple getting it repaired. I did the update to 14.4.1. No luck. But the phone now won’t charge to 100% only 99.% At moment it switches off around 50% after the update. Maybe people’s suggestions might work. I couldn’t get the battery to drain as phone switches off at 40%. My warranty runs out next week so I didn’t want to keep messing around with it

Dec 7, 2020 7:38 AM in response to judemoore

No I couldn’t get it sorted which then made me lead to buying a new iPhone 11 and the iPhone 11 doesn’t have this issue at all. Nothing was helping my iPhone XR at all not even apple. Your phone should be in warranty if you’ve only just bought it. Why don’t you take it to apple and explain the issue and maybe even show them this chat so they have a good understanding of the issue. They might be able to help you then.

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iPhone XR shuts down at 30% After updating to IOS 14

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