Memoji stickers not showing up on imessage

Question

Memoji stickers not showing up on imessage

Hi, on my iPhone 7 running iOS 14.0.1, I onetime accidentally deleted the Memoji Stickers iMessage sticker app and couldn't get it back. I tried to go to the app store and searched the Apple Memoji but none are there. While on iMessage, I went in the emojis keyboard, went to the left of the frequently used section where there are memojis, tapped the three dots but no luck. Even tapping one of the frequently used Memojis won't respond. However, when I went to any other app, such as notes, I can view Memojis and insert into a note no problem. I can try to just save the memoji attached on notes to photos and then send it to iMessage from there, but that's time consuming. Does anyone have the same problem and anyone know how to fix this issue?

iPhone 7

Posted on Oct 2, 2020 7:40 PM

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Answer 1

Top-ranking reply

Leanne_68

Community Specialist

Oct 23, 2020 11:04 AM in response to tonytheapplecustmer

tonytheapplecustmer,

We appreciate that extra information. We have recently released iOS 14.1, so let's go ahead and update to that latest version using the steps found here:

Update your iPhone, iPad, or iPod touch

If any issues remain after updating, Contact Apple Support for further assistance.

Cheers.

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Answer 2

sterling r

Community Specialist

Oct 8, 2020 10:54 AM in response to tonytheapplecustmer

Greetings tonytheapplecustmer,

We understand that you are having some difficulty locating the Memoji Stickers option in your keyboard, and we'd like to help. Go to Messages, then open a thread and your keyboard. Scroll your Favorites that appear above your keyboard all the way to the right, exposing 3 dots, then tap on those 3 dots. Next, select, "Edit" in the upper left, and locate the Memoji Stickers option, then tap the plus symbol, then tap, "Done.

Take care.

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Answer 3

Oct 23, 2020 8:32 AM in response to sterling r

Thank you. So now I know how to locate the Memoji Stickers in the iMessage stickers, however, I am still not able to open the Memoji stickers as it seems to be broken. I restarted my device and reopened iMessage, turned off the Memoji stickers and then turned back on, but it is still broken. I went into the emoji keyboard on frequently used but I am still not able to open the Memoji sticker by tapping the three dots. So does this mean the memoji stickers is really broken on iMessage?

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Memoji stickers not showing up on imessage

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