Level 1

15 points

iOS 14.0.1 issues

Recently updated my iPhone SE 1st generation to IOS 14. The update caused battery percentage issues, screen glitches, and unexpected phone on/off. Did a search on google and appears it is a known issue and iOS 14.0.1 should fix the glitch. Well I did the update and still stuck with the issue. Called support and they advised to bring the phone to a repair centre for further review. It is a two year old phone and it has been used sparingly. The battery life still shows 87%. I don't see any issues with the battery.

Analytics screen has the following message: bug_type: 225, os_version: iPhone 14.0.1 .

It is an inconvenience to take it to apple repair centre and be without a phone meanwhile. And I am assuming if apple can't fix it then am I recycling the phone?

I am a loyal apple user, but this is frustrating!

Anyone with similar issues? any solutions to it?

TIA

[Re-Titled by Moderator]

iPhone SE, iOS 14

Posted on Oct 3, 2020 8:08 AM

Similar questions

34 replies

Oct 15, 2020 10:17 AM in response to NH9522

The same thing happened to me, with my trusty iPhone SE. Also two years old. I'm so sad.

I am traveling for a month, and -- because I've never had update issues before -- just updated my software to the 14.0.1. Then I left for a meeting. My battery (max now at 83%, ok!) died suddenly as I was on my way, so... no address.

Since then I've had major screen touch issues: dead upper screen, and keyboard flickering that makes messaging impossible.

Yesterday right before the update my phone was fine.

Help.

see_swimmer

JaredS82

Level 1

4 points

Oct 15, 2020 1:06 PM in response to NH9522

I have the same thing, and I feel this update in conjunction with my iPad, and also my new pc and laptop I installed iTunes on one and Apple Music on the other and I got all kinds of security notifications. Even though all devices and computers are on the same IP address and WiFi. My iPad stopped working and says to restore. Took it to my local Apple store and they said it can’t be restored. It’s just all too weird my iPad stopped with the update of my phone and the security issues I’ve had logging in to my new computers.

Apple user since 2010ish.

Ssdcota

Level 1

4 points

Nov 1, 2020 3:43 PM in response to deggie

I’m not sure what Apple store you go to but every time I go there’s at least 2 to 3 hour service wait are you kidding me ?they screwed up the update they need to fix it we don’t need to take our phones to stores they need to correct the problem and ASAP

NH9522 Author

Level 1

15 points

Nov 1, 2020 6:31 PM in response to deggie

Same thing in Canada. They wouldn't allow a APPLE store appointment booking online. called the store and they allowed walk in. Went there and the associate outside told me it would take 2 hours for the appointment. Once my turn came I had to wait another 30 minutes for the tech to call me in. And the whole ordeal took less then 5 minutes for Apple tech associate to tell me my phone is obsolete. And to add insult he told me to pay $349 if i wanted a refurbished apple se 1st generation phone as a replacement for my broken one. Issue caused by APPLE and instead of making client first ...they want to profit from it. A phone that in buyback they only offer $30 they wanted to make a profit out of me.

deggie

Level 10

167,537 points

Nov 1, 2020 7:45 PM in response to NH9522

Apple doesn’t do any customer service or support by email so don’t expect a response. If you move to Android just remember it will be like moving to a PC, you will have to start paying much more attention to security. And be sure to go their support sites.

deggie

Level 10

167,537 points

Oct 3, 2020 3:00 PM in response to NH9522

Again, you are NOT addressing Apple here. Just other users. I don’t care what you buy.

Uugh2020

Level 1

20 points

Oct 7, 2020 8:50 PM in response to NH9522

The new update has rendered my iPhone practically useless with too many glitches! Fix it and fast please!

Pushpjot

Level 1

4 points

Oct 8, 2020 1:58 AM in response to NH9522

I was playing a game on my se2 and after that it encounters a screen glitch

Oct 8, 2020 8:46 PM in response to NH9522

Keyboard glitches are my biggest issue.

acapkite

Level 1

4 points

Oct 9, 2020 7:26 AM in response to NH9522

I have been having trouble as well. Mt screen keeps getting scrambled and my phone just shuts down out of the blue. I am very frustrated as well.

acapkite

Level 1

4 points

Oct 9, 2020 7:27 AM in response to NH9522

I am having the exact same issues!!

NH9522 Author

Level 1

15 points

Oct 11, 2020 12:22 PM in response to Wulber62

They won't revert...they are coming with IPHONE 12. How else will they get you to buy a new iphone lol. And the on and off shortcut will kill your phonr eventually.

deggie

Level 10

167,537 points

Nov 1, 2020 5:41 PM in response to Ssdcota

I went to the Southlake, TX Apple Store last week. I waited about 10 minutes until I was inside and saw an employee. I’ve never had to wait 2 to 3 hours when I’ve had an appointment. Ever.

Nov 1, 2020 5:49 PM in response to NH9522

Just curious NH9522, what are you thinking about replacing Apple with? I’m considering it too. Not a fan of a lot of the new update’s features and concerned I may have issues if I update.

NH9522 Author

Level 1

15 points

Nov 1, 2020 6:32 PM in response to Ssdcota

Let me know if APPLE decides to replace your IPHONE for free :)

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iOS 14.0.1 issues