Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Air shutting down but battery is normal

MacBook Air is shutting down after but battery is charged. Looking at System Information it says the battery is normal and has only done 358 cycles of charging.

What else could be wrong?


Posted on Oct 3, 2020 10:54 AM

Question marked as Top-ranking reply

Posted on Oct 3, 2020 2:47 PM

If your Mac shuts down unexpectedly, an SMC Reset is justified: How to reset the SMC of your Mac.

1 reply

MacBook Air shutting down but battery is normal

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.