iTunes on Windows drops airplay connection to 4th Gen Apply TV

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iTunes on Windows drops airplay connection to 4th Gen Apply TV

This has been reported before. Each time the answer is "Network Problem". It is not a network problem, or at least not a general network health issue.

I have a Windows 10 PC (2004) with iTunes (Version 12.10.8.5). When I stream to my 4th Gen Apple TV (A1625) on tvOS 14.0(18J386). When I stream music from iTunes on this Windows PC it drops within 4 minutes. Shows a "minus" sign by the Apple TV device. I have tried wired ethernet or wireless, same issue.

When I stream music to my older Apple TV 3rd Gen on the very same computer and same network it works without stop. All day.

If I use AirPlay from m iPhone, my wife's iPhone, either of our iPads, the 4th Gen Apple TV will stream without problem. All day.

I have tried wifi and wired. Updated everything. Nothing will allow my Windows 10 PC to stream from iTunes to my 4th Gen AppleTV. Does anyone have any helpful ideas aside from "reboot", "update", or "it's your network". Thanks for any ideas.

Windows, Windows 10

Posted on Oct 3, 2020 2:47 PM

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Answer 1

MoonJ.

Community Specialist

Oct 9, 2020 8:16 AM in response to springwagon

Hello springwagon,

Thank you for using Apple Support Communities!

Based on what you mentioned, It sounds like you Use Home Sharing to share media from a computer to other devices, but the connection is dropping. a dropping connection is limited to a few components. You have mentioned a few that, you've already looked at.

"You can use Home Sharing with up to five computers that are connected to your home Wi-Fi or Ethernet network." If you remove all devices, then configure only the Windows PC and Apple TV, check if these results make a difference.

You may also be able to get help where you are when you Contact Apple for support and service.

Best wishes!

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iTunes on Windows drops airplay connection to 4th Gen Apply TV

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