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wifi and mobile data not working

Hi, since my iphone 11 has gotten the new IOS 14 it struggles to get internet from WIFI and Mobile data. No matter where I am, there is always connectivity issues. Sometimes it works but it is extremely slow, its been happening for about a week now and is starting to annoy me. Not sure what to do and I don't want to factory reset my phone.

iPhone 11, iOS 14

Posted on Oct 3, 2020 2:45 PM

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Question marked as Best reply

Posted on Oct 3, 2020 2:59 PM

zaramcx Said:

"wifi and mobile data not working: Hi, since my iphone 11 has gotten the new IOS 14 it struggles to get internet from WIFI and Mobile data. No matter where I am, there is always connectivity issues. Sometimes it works but it is extremely slow, its been happening for about a week now and is starting to annoy me. Not sure what to do and I don't want to factory reset my phone."

-------


Three Thoughts:

A. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


B. Is Cellular Data ALWAYS Enabled?:

Cellular Data always overrules Wi-Fi. So, if applicable, disable Cellular Data, if enabled and see if you get Wi-Fi to work.


C. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support

1 reply
Question marked as Best reply

Oct 3, 2020 2:59 PM in response to zaramcx

zaramcx Said:

"wifi and mobile data not working: Hi, since my iphone 11 has gotten the new IOS 14 it struggles to get internet from WIFI and Mobile data. No matter where I am, there is always connectivity issues. Sometimes it works but it is extremely slow, its been happening for about a week now and is starting to annoy me. Not sure what to do and I don't want to factory reset my phone."

-------


Three Thoughts:

A. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


B. Is Cellular Data ALWAYS Enabled?:

Cellular Data always overrules Wi-Fi. So, if applicable, disable Cellular Data, if enabled and see if you get Wi-Fi to work.


C. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support

wifi and mobile data not working

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