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i bought $25 apple gift card. And i redeemed, and then why my balance is $15?

I don’t know why my balance it’s $15. My balance have to be $25 because i redeemed $25 apple gift card

iPhone XR, iOS 14

Posted on Oct 3, 2020 3:58 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2020 4:02 PM

We can't help you with this. You need to contact iTunes Support for assistance. Use the Contact Support at the top of this page. I would wonder if you owed Apple $10 for something, like a subscription, which might have been deducted from the card when you redeemed it?

1 reply

i bought $25 apple gift card. And i redeemed, and then why my balance is $15?

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