Connections to the server “imap.bell.net” on the default ports timed out.

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Level 1

4 points

Connections to the server “imap.bell.net” on the default ports timed out.

-Can not send mail - i get the ! mark beside inbox MAIL

-"Connections to the server “imap.bell.net” on the default ports timed out". is one of the - time out ports that show up

"map.mail.me.com" is another

-did the checking of ports in/out at https://www.apple.com/in/support/mail-settings-lookup/

-when i go to mail/accounts /server settings the incoming mail server for sympatico account is wrong according to above settings look up

-i switch imap.bell.net to pophm.sympatico.ca and it won't let me save settings -Unable to verify account name or password.

iCloud and gmail accounts/server settings /outgoing mail account says 'none' -all accounts offline

iMac, OS X 10.11

Posted on Oct 5, 2020 4:44 PM

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Answer 1

Top-ranking reply

BDAqua

Level 10

245,159 points

Oct 7, 2020 4:03 PM in response to badabble

Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.

Enter the part after the @sign in the search bar.

You may have duplicate or more entries in Keychain Access.

If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.

There''ll be at least 2 entries, maybe more.

The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.

Restart to clear some caches.

The big bugaboo with Mail is finding the keychain for any auto setup Mail accounts, if IMAP it usually involves deleting the account & setting it up again to fix it.

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Answer 2

badabble Author

Level 1

4 points

Oct 7, 2020 8:24 AM in response to BDAqua

Red dots beside 5 accounts

Gmail-smpt and gmail-imap and iCloud-map and sympatico-imap and sympatico-smpt

seems like to many accounts to me????

it says - "could not connect to this (SMTP or IMAP) server. check network connection and that you entered the correct information in the account preferences. also verify that the server supports SSL. if it does not deselect the "use SSL" checkbox in the advance tab of account preferences"

i cannot find the SSL in account presences ?

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