Video stuck on “Preparing Video”

I recorded a video for my YouTube channel. After editing it, I try to crop out any unwanted borders. When I finish cropping out the borders, I wait for “preparing video”, but it’s stuck at about 25%, and doesn’t load anymore. Can someone help?

iPhone XR, iOS 14

Posted on Oct 6, 2020 4:35 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2020 10:59 AM

I was able to fix this issue by double tapping the video when it was stuck. The progress would go back to 0 and slowly make its way to 100%. I was able to do this twice.


seems the issue happens if you lock or move away from the photo app while it’s preparing.

90 replies

Nov 3, 2020 11:42 AM in response to Esush

iPhone 11 Pro 256gb from late 2019 here. Same issue, the double tap workaround seems to be working if you stay zoomed in and gently tapping the screen again and again to keep it from sleeping/locking. Still, it's going so slow that I never had the time to keep tapping my phone for an hour or so. My video remains unedited for eternity I guess.


Tried a reboot, hard reset and software update to iOS 14.1 and it's still not resolved. Very sad. Citing the apple fan boys "it just works" at this point to emphasize my despair as PC user :D

Nov 11, 2020 4:39 PM in response to Esush

I have a solution!

I spent an hour making a video, and making it better, and for nothing ... Then I could even access it !!! Ridiculous!


FIX THIS APPLE!


So you just click EDIT and choose REVERT to revert to the original video, with no effects, plug the cable in a PC (YES APPLE, A FKN PC!) and get the video file from the phone and use a video editor in the PC ... Or try imovie. Im not risking it ...Going straight to Videopad video editor ...

Aug 5, 2021 11:12 AM in response to Esush

also find this issue super annoying, i have found a way around it (i think?). so after you finish trimming your video, cropping it, or whatever the edit may be. instead of tapping the option that says “save video”, tap the other option that says “save video as new clip” and it will instantly save the new edited clip without having that stupid “preparing video” loading bar. hope this helps anyone still having this issue in 2021 lol! cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Video stuck on “Preparing Video”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.